Turnersville Jeep Chrysler Dodge RAM - Service Center

The service department doesn’t greet or acknowledge that a customer has walked in. It’s uncomfortable to wonder whether they are hard of hearing or oblivious to your presence . I would not return here if th a customer has walked in. It’s uncomfortable to wonder whether they are hard of hearing or oblivious to your presence . I would not return here if the service wasn’t included in my lease. More

I’m a nurse and had a problem with my car and they were able to get my jeep in and out of their shop within 24 hrs, so I didn’t have to call out! Thank you guys! Wouldn’t go anywhere else. able to get my jeep in and out of their shop within 24 hrs, so I didn’t have to call out! Thank you guys! Wouldn’t go anywhere else. More

Great friendly service, and punctuality is a plus at this dealership. I appreciate their concern and what services that need to be done with my vehicle. dealership. I appreciate their concern and what services that need to be done with my vehicle. More

Amazing loved the fast service. Everything came out great 👍 Thanks. Until next time. Will remain a valued customer. 👍 Thanks. Until next time. Will remain a valued customer. More

Everything was on time and handle quickly in an efficient manner. It was nice to be able to know I would not be there for hours. manner. It was nice to be able to know I would not be there for hours. More

Good customer service. They Never have a problem checking out other car problems! Thank you! out other car problems! Thank you! More

Quick service very responsive. Clean and professional atmosphere and their follow up is quite consistent atmosphere and their follow up is quite consistent More

The service was great I expected my car to take longer then it did to be serviced but it was so fast I just waited in the lobby and boom done in no time! then it did to be serviced but it was so fast I just waited in the lobby and boom done in no time! More

My daughter had an issue with her Cherokee (transmission related). It was apparently fixed but another issue surfaced. She took it back and was told it was a known issue and they were working on a solution. related). It was apparently fixed but another issue surfaced. She took it back and was told it was a known issue and they were working on a solution. The issue got worse as the vehicle was lurching forward when she slowed down. I called the service manager but he didn’t have a rental vehicle for her. We live almost 30 miles away and I did not want her to go back and forth to Turnersville. He recommended she take her vehicle to a closer dealer which she did. Lucas Jeep was able to quickly identify the issue and apparently performed a software update which was required when the initial repair was done. Don’t sure why your service tech didn’t know that. The Lucas service tech fixed the issue and it’s running fine. You should have received a 1 star but I gave you 2 because of the recommendation to bring it to another dealer. More