Turnersville Jeep Chrysler Dodge RAM - Service Center

Antifreeze Leak Had an antifreeze leak in my 2017 Grand Cherokee. Brought it into Turnersville Jeep service, without an appointment. Was met by Tom, a hilarious empl Had an antifreeze leak in my 2017 Grand Cherokee. Brought it into Turnersville Jeep service, without an appointment. Was met by Tom, a hilarious employee who brought me in, and introduced me to Rachel, my service advisor. Rachel was attentive and understanding to my emergency. She listened to my complaint and put me at ease that they would be able to help me. I picked up my Grand Cherokee at end of day and was fully explained the testing that was done. Overall a very satisfying, professional, experience at the service department. More

We've owned 40+ vehicles. We know "superior service." I've owned 40+ vehicles & referred at least 30 people to (then) GM Ron Fina. I know of no one who has spent more on vehicles than me. I am a TRUSTED I've owned 40+ vehicles & referred at least 30 people to (then) GM Ron Fina. I know of no one who has spent more on vehicles than me. I am a TRUSTED "Referral Magnet." I don't know who replaced Ron. (childhood friend) He/she needs to be really on top of his / her game. Before I send my next friend / relative to your place, I want to know more about who took over. I spoke w/ Ron & he said nothing... That's admirable. More

Great Experience . Everyone was professional and treated me fantastic. I was in and out of there in less than an hour. The service manager informed me of everything th . Everyone was professional and treated me fantastic. I was in and out of there in less than an hour. The service manager informed me of everything that was done to my vehicle. More

Service plan Didn’t honor my prepaid service plan. Claimed they had to pay out of pocket to cover the difference of my previous service. Wasted my time. Didn’t honor my prepaid service plan. Claimed they had to pay out of pocket to cover the difference of my previous service. Wasted my time. More

Fast and efficient Car was ready in under five hours for two issues. One issue they discovered, was covered under warranty but I had no idea. They were the ones to make Car was ready in under five hours for two issues. One issue they discovered, was covered under warranty but I had no idea. They were the ones to make sure it was and took care of it. Extremely satisfied with my service More

Excellent service. Chris is very professional and did a gre Great experience at service. Chris always does a great job. I have great confidence in him. He is friendly and professional. I plan to return. Great experience at service. Chris always does a great job. I have great confidence in him. He is friendly and professional. I plan to return. More

Warranty Work I had my Jeep towed to the dealer on a Monday night and the work was done by the time I got done work the next day. The battery went dead and they re I had my Jeep towed to the dealer on a Monday night and the work was done by the time I got done work the next day. The battery went dead and they replaced it. The week before I had another issue. My heater was not working correctly. I dropped it off at 8 am and it was fixed that day. The service people were polite both times More

No results Hello I took my car to get service on my driver side window having like scratches from inside the door . I was told it was taken care off and it wasn’ Hello I took my car to get service on my driver side window having like scratches from inside the door . I was told it was taken care off and it wasn’t. I also complained about my radio acting up . I was told it would take about two hours to check on it and I was out before the two hours . I was told to leave my car and rent a card with a major credit card which I don’t have so I wasn’t able to do so. I work Sunday through Thursday only have Friday and Saturday off and don’t have anyway to just drop my car off and stay without a car. Still trying to figure out how I can get this done. Thank you, Nilsa I. Lopez More

Issue not resolved I've had issues in the past, which Rich was nice enough to resolve, but this issue is still ongoing. I came in for the air bag light, was told I neede I've had issues in the past, which Rich was nice enough to resolve, but this issue is still ongoing. I came in for the air bag light, was told I needed to replace wiring and that they had to keep it until the next day until the part arrived. The next day I was told they received the wrong part so I had to pick up my car and bring it back the following week when the correct part was delivered. After a day of driving it around, the light came on again. When I brought it back I was told I needed to replace the air bag. After spending a total of $1,500.00, I picked up my car and again the light would come on then go off. I called to speak to a manager, was told his name was Bob and left a message. Bob didn’t call me back, Rich did. I was told to bring my car back (when convenient for me) and there wouldn’t be a charge to fix this issue. After being late to work several days due to this ongoing issue, Saturday was convenient for me but not for the service shop so my car sat until Monday. After leaving my car for two days, I called Tuesday afternoon to find out my car was ready for pick up. I was told there was a faulty wire that had to be replaced. The light comes on and goes off periodically. I'll wait for it to stay on before returning, hoping that will help determine the issue. More

Great Work The service department was awesome. Chris listened to what I wanted completed and made sure it was done. The service was done in a timely manner and m The service department was awesome. Chris listened to what I wanted completed and made sure it was done. The service was done in a timely manner and my car was returned as clean as when I took it to them. More