Turnersville Jeep Chrysler Dodge RAM - Service Center

Quick and Friendly Service Service staff were friendly and helpful. Utilized the shuttle service and driver was also very friendly. I was satisfied with the service that was pe Service staff were friendly and helpful. Utilized the shuttle service and driver was also very friendly. I was satisfied with the service that was performed on my vehicle. More

Everything accomplished to my satisfaction. First time at this dealership Very courteous check in and was out in a short period of time. Did some extras like clean the air filter chamber witho First time at this dealership Very courteous check in and was out in a short period of time. Did some extras like clean the air filter chamber without charging me anything. Extremely satisfied with the work and will make this my go to dealer for service. More

Awesome I dont usually take my cars to a dealership for service but in this instance I had to. Chris took my call, provided same day service and was in and ou I dont usually take my cars to a dealership for service but in this instance I had to. Chris took my call, provided same day service and was in and out very quickly!! More

Extremely Frustrated I am extremely irritated at this point. I called to request an appointment at Jeep for extreme shaking when I hit a bump on the highway. They told m I am extremely irritated at this point. I called to request an appointment at Jeep for extreme shaking when I hit a bump on the highway. They told me that I have a recall on my 8 month old Jeep for it's steering. They explained that this should fix the issue. It did not. I brought it back yesterday to be looked at and they did a wheel balance. They also charged me $117.23 since they explained that this was not covered through the warranty. Driving my vehicle today, the "fix" they put in place did not work. Not to mention that they kept my car ALL day on Saturday and yesterday. This is utterly ridiculous and I would like my money back and my Jeep to be fixed. More

Dropped off and picked up as promised Dropped off in the morning and picked up early afternoon as discussed. It was a pleasure dealing with the service department. Wouldn't hesitate to ret Dropped off in the morning and picked up early afternoon as discussed. It was a pleasure dealing with the service department. Wouldn't hesitate to return. More

Oil change appointment Came in on a Wednesday, customer service stayed they were very busy, but offered me an appointment the next day. When I arrive the next day service wa Came in on a Wednesday, customer service stayed they were very busy, but offered me an appointment the next day. When I arrive the next day service was quick and easy. More

Was quick and easy Only bad thing was they didn’t bother to put air in my tires after changing my oil. Would be nice if that could be done while u have the vehicle. Only bad thing was they didn’t bother to put air in my tires after changing my oil. Would be nice if that could be done while u have the vehicle. More

Rude service advisors I brought my 2019 Ram 1500 Laramie sport into the dealership for the blind spot sensor that went bad while towing my travel trailer. I dropped it off I brought my 2019 Ram 1500 Laramie sport into the dealership for the blind spot sensor that went bad while towing my travel trailer. I dropped it off on a Saturday morning for them to tell me that they had to order the part. So I went back the following Saturday to have the part installed and dropped it off once again. I asked the two service advisors working that day if Ram would be able to give me a free oil change for my inconvenience. Gas for two vehicles to drive up, mileage on my two vehicles, and my time is more than any oil change that would cost the dealership barley nothing to do. The two service advisors smiled at me and said, “No, a free oil change is not going to happen!”. They said how was it their fault that my Blind spot sensor went bad? Really? How is it my fault that the blind spot sensor went bad on a 2019 truck with less then 10,000 miles that was $62,000.00. I guess it was impossible to make that request happen for good customer service. But instead they made me feel stupid for even requesting that. The service advisor was supposed to give me the customer service number to Ram and totally dismissed it. It’s a shame Acura doesn’t make pick-up trucks because I get a rental when I need service on my 2019 Acura MDX. Anyway, I lease my vehicles and in two years I will go with the competition that gives me the best customer service. More

Rachel Thatcher is AWESOME !!!! Great Service as always. You need donuts in the waiting area !!!!! I plan on coming back for a 2020 model as soon as I can. I am on a lease. Great Service as always. You need donuts in the waiting area !!!!! I plan on coming back for a 2020 model as soon as I can. I am on a lease. More

Navigation Issue My experience again was an excellent one. Joshua remembered me speaking to him earlier in the week and I dropped off my vehicle and less than 2 hours My experience again was an excellent one. Joshua remembered me speaking to him earlier in the week and I dropped off my vehicle and less than 2 hours I received a call that it was finished. More