Turnersville Jeep Chrysler Dodge RAM - Service Center

Bought used Jeep 2 months ago and it had an aftermarket Bought used Jeep 2 months ago and it had an aftermarket radio in it. My console/radio went on the fritz. My salesman Mark Sr. made sure that they wo Bought used Jeep 2 months ago and it had an aftermarket radio in it. My console/radio went on the fritz. My salesman Mark Sr. made sure that they would make it right for me. I couldn't roll my window up , no heat and no radio. They got me right in and ordered a new factory console and replaced it. Rich and all the others in the service department were great! More

Great communication- knows the vehicle well- cognizant of my time constraints and explained everything about that day's service well.great attitude and communication skills my time constraints and explained everything about that day's service well.great attitude and communication skills More

I believe my service persons name was Ericka. (Blonde Hair) I had a ton of issues at the service center but Ericka made everything right. She was very professional and went above and beyond to make the s Hair) I had a ton of issues at the service center but Ericka made everything right. She was very professional and went above and beyond to make the situation right. More

Had to bring my truck back to have parts that were left off on a previous repair. Now I have to come back again because the part was not ordered off on a previous repair. Now I have to come back again because the part was not ordered More

Friendly and accommodating staff from sales to service all around great first experience with the dealership. Despite not purchasing a new vehicle cannot say enough good things about Matt Smith’s salesman all around great first experience with the dealership. Despite not purchasing a new vehicle cannot say enough good things about Matt Smith’s salesmanship, pleasant demeanor, and positive and empathetic attitude More

Everyone is always helpful and I get in right away for an appointment! I wait for my Jeep and the service is fast I’m in and out! appointment! I wait for my Jeep and the service is fast I’m in and out! More

The initial interaction/pick up was fine, but the follow up, horrible. No one answers the phones in service. They left a message and I called right back and couldn’t get anyone. When I finally did, I was to up, horrible. No one answers the phones in service. They left a message and I called right back and couldn’t get anyone. When I finally did, I was told I’ll call you back in 10-15 minutes to confirm coverage for repair.... call never came. Took over an hour of me calling before I actually got a guy from the service counter to let me know that my car was covered and being repaired and would be done that day. I had to keep calling the main desk just to keep getting transferred to their voicemail. Very frustrating when you work nights and don’t know if you have a ride to work or if you need to make other arrangements. Quality of work is great and their customer service in person is GREAT!! Just answer the darn phones!!!! More

I take my car here to get serviced all the time! Price is reasonable, the service is reliable, and the staff is super professional. When I leave I'm confident my car was in good hands. reasonable, the service is reliable, and the staff is super professional. When I leave I'm confident my car was in good hands. More

Service department was extremely cordial but what Jeep considers normal is not acceptable to me. Have NEVER had a vehicle burn so much oil between oil change department was extremely cordial but what Jeep considers normal is not acceptable to me. Have NEVER had a vehicle burn so much oil between oil changes More

Oil change My experience was superb. The service department always provides top notch customer service. Did not wait long for service to be completed. I will rec My experience was superb. The service department always provides top notch customer service. Did not wait long for service to be completed. I will recommend the dealership to others. More