Back

Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

Sort by
January 23, 2020

Service department representatives were courteous and friendly. My Jeep was serviced appropriately in a little over an hour. Thank you very much for the friendly service. More

by reneenae
Recommend Dealer
Yes
Employees Worked With
Service Dept Rep
Jan 24, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the wonderful review and for taking the time to share your feedback with our team here at Turnersville Jeep Chrysler Dodge RAM! Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure! We thank you for your time, and we hope to work with you again in the future!

January 22, 2020

Bought used Jeep 2 months ago and it had an aftermarket Bought used Jeep 2 months ago and it had an aftermarket radio in it. My console/radio went on the fritz. My salesman Mark Sr. made sure that they wo More

by KAYCOPSETTA
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Ciallella salesman and Rich in the service department
Jan 23, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We appreciate you for leaving us this wonderful review and rating! We too think Mark is awesome and we are so glad him and our service team could make everything right for you! We hope you would not hesitate to reach out, should you be in need of future automotive assistance! Until next time, take care!

January 18, 2020

Great communication- knows the vehicle well- cognizant of my time constraints and explained everything about that day's service well.great attitude and communication skills More

by mgi6
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 20, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of the Turnersville Jeep Chrysler Dodge RAM team, we thank you for allowing us to earn your business! We appreciate you sharing your experience with us and others and we look forward to servicing you and your new car in the future. Have a wonderful day!

January 17, 2020

I believe my service persons name was Ericka. (Blonde Hair) I had a ton of issues at the service center but Ericka made everything right. She was very professional and went above and beyond to make the s More

by leeanne.smith33
Recommend Dealer
Yes
Employees Worked With
Ericka
Jan 17, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much! We appreciate you for leaving us a review and rating! We too think Ericka is awesome and an absolute asset to our service team! Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, Turnersville Jeep Chrysler Dodge RAM is here to assist you! Until next time, take care!

January 15, 2020

Had to bring my truck back to have parts that were left off on a previous repair. Now I have to come back again because the part was not ordered More

by smallenginetech
Recommend Dealer
No
Employees Worked With
Rachel Thatcher
Jan 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for taking the time to leave us with your honest feedback. We’re sorry that you feel this way. However the previous repair that you are referring to was back on 6/19/19. When you came in on 1/11/20, we verified the part that was needed and had it ordered, as it was a non-stocking item. Once the part arrives on the 18th, our team will install it free of charge. Rest assured you are important to us and we want to make sure you are happy. Thank you again and have a great day.

January 15, 2020

Friendly and accommodating staff from sales to service all around great first experience with the dealership. Despite not purchasing a new vehicle cannot say enough good things about Matt Smith’s salesman More

by MtarmannJr
Recommend Dealer
Yes
Employees Worked With
Service department; Matt Smith
Jan 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful news! We delight in creating a space for our customers to enjoy and knowing that you had a positive experience with Matt and our team brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime, we’d be happy to help!

January 15, 2020

Everyone is always helpful and I get in right away for an appointment! I wait for my Jeep and the service is fast I’m in and out! More

by fgram
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus 8334, Eve Cruz
Jan 15, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the outstanding review! It's awesome to know our team provided a quick and speedy service for you during your visit. Your needs are important to us and it’s awesome to hear that we could guide you in the right direction. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you!

January 14, 2020

The initial interaction/pick up was fine, but the follow up, horrible. No one answers the phones in service. They left a message and I called right back and couldn’t get anyone. When I finally did, I was to More

by Charger
Recommend Dealer
No
Employees Worked With
Joseph Rizzi III
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Chrysler Dodge Jeep, I want to extend my sincerest apologies for the negative experience you believed you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Again, thank you for your feedback and we look forward to reconnecting with you.

January 11, 2020

I take my car here to get serviced all the time! Price is reasonable, the service is reliable, and the staff is super professional. When I leave I'm confident my car was in good hands. More

by em
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus 8334, Eve Cruz
Jan 13, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

That's very kind and very much appreciated! Our sales team is fantastic when it comes to creating a smooth and enjoyable Turnersville Jeep Chrysler Dodge RAM experience! It brings our staff much joy to know you felt this to be true during your visit with us! Thank you very much and we look forward to assisting you again in the future!

January 02, 2020

Service department was extremely cordial but what Jeep considers normal is not acceptable to me. Have NEVER had a vehicle burn so much oil between oil change More

by cjdmad68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 03, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much for the kind review of our service team! If you're ever in need of future automotive assistance, please do not hesitate to reach out! We would be more than happy to assist you in buying or servicing your car. You name it, Turnersville Jeep Chrysler Dodge RAM is here for you! Have a great day!

...
81
...