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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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February 10, 2020

I am very satisfied with the work performed on my grand Cherokee. The staff is friendly and knowledgeable. The technicians addressed the main issue and also issues that could have been very costly if it pe More

by romero3000
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was also very helpful.
Feb 11, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, Romero! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! Until next time, have a wonderful day!

February 08, 2020

Great, fast service. I always take my car to turnersville dodge Jeep ram for all my service needs. Staff is great to work with. A+ More

by jsep427
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 10, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great review! It's awesome to know our team provided a quick and speedy service for you during your visit. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you! Thanks again, we hope you have a wonderful rest of your day!

February 06, 2020

Everyone in the service department got me right in and fixed my jeep. Rich kept me informed of how things were going with the repair. The manager even had to run to Hammonton to pick up my part when it wa More

by KAYCOPSETTA
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the awesome review! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through! Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have! Until next time, have a wonderful day!

February 06, 2020

They were polite and fast , excellent service .i enjoy going to this location everyone always nice and service is always good . I have never had any problems More

by dags100
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks for leaving such a fantastic review! It’s great to hear about our valued customers’ experiences! Our service team is always eager to help and we’re happy to know that they continue to provide excellent assistance. Feel free to stop by again for any of your automotive needs, we’re always happy to serve. Have a great day!

February 05, 2020

Refused to work on a leak problem which caused corrosion damage. Problem existed before warranty expiration. But that did not matter to them. Just because I drove a little over their mileage limit. Still I More

by None
Recommend Dealer
No
Employees Worked With
N/a
Feb 05, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to accomplish that with you is unacceptable. Our team left you a voicemail so when you have the time, please give us a call back. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

February 02, 2020

Process was quick and easy and they even made due on a piece of equipment that was supposed to be on the truck and originally was not without a charge. I had a fine experience. More

by dingo10
Recommend Dealer
Yes
Employees Worked With
Jessie
Feb 03, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We appreciate you for taking the time to leave us a rating! It is inspiring to know we provided you with the top-notch service Turnersville Jeep Chrysler Dodge RAM is known for. We are passionate about customer service and are grateful to know it continues to shine through! Feel free to reach out anytime, we are here to assist you!

January 31, 2020

Service is not organized. Some of the service people are nice and other have an attitude. They don’t explain things clearly and some make it seem like you are bothering them. More

by dnl6971
Recommend Dealer
No
Employees Worked With
Only worked with Service
Feb 03, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Chrysler Dodge Jeep, I want to extend my sincerest apologies for the negative experience you believed you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Again, thank you for your feedback and we look forward to reconnecting with you.

January 30, 2020

I went in to get a regular routine oil change also tire I went in to get a regular routine oil change also tire rotation. Tires were never rotate I was told they were. Not true. Thanks More

by mestevez8506
Recommend Dealer
No
Employees Worked With
Joseph Rizzi III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None , Jesus 8334, Eve Cruz
Jan 31, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction. However, your Fidelity coverage was only for an oil change, as stated on your paperwork. No where do we claim to do a rotate or did we charge for one. If you would like to discuss this further, please give us a call. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

January 28, 2020

Service was done quick, courteous and professional. It was easy to schedule my appointment on line. Overall a good value for the cost and the quality of the work. More

by djsmyrl
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus 8334, Eve Cruz
Jan 28, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for taking the time to give us your feedback! We’re happy you're pleased with our service and that we were able to help you. If there's anything else we can do to help, please let us know, our team would love to be of service again. Until next time, take care!

January 26, 2020

Service We took our Jeep in for its first oil change everything went smooth and easy. Thank you Josh for making it easy and the rest of the team for making it More

by mboushaki12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 27, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the awesome review! It's awesome to know Josh and our team provided a smooth easy service for you during your visit. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you! Until next time, take care!

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