Turnersville Jeep Chrysler Dodge RAM - Service Center
Sicklerville, NJ
900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center
Incredibly polite staff. From checking in, to waiting and eventually realizing I'd need a shuttle home; service was amazing. Before being offered their courtesy shuttle, I was waiting maybe 2 hours. I was up eventually realizing I'd need a shuttle home; service was amazing. Before being offered their courtesy shuttle, I was waiting maybe 2 hours. I was updated 3 times. Never had that happen at any other dealership. More
During my oil change visit Everyone was helpful and it was a quick process for me . They were able to get me in and out . was a quick process for me . They were able to get me in and out . More
This dealership has shown me great customer service from the first day I and my fiance has stepped on the car lot, keep up the great work, yall we be guarantee to always get my recommendations for others to the first day I and my fiance has stepped on the car lot, keep up the great work, yall we be guarantee to always get my recommendations for others to purchase from yall car lot...Thanks for always showing you guys care... More
Well,,,,, I wasn't very happy! Almost 2hrs for an oil change, tired rotation and change a turn signal bulb. And I had an appointment and it was not busy at all. Then totally ignored for over 20mins at change, tired rotation and change a turn signal bulb. And I had an appointment and it was not busy at all. Then totally ignored for over 20mins at the service counter waiting for my vehicle while everyone was playing with a dog in the shop area. Very disappointed. Probably won't be coming back......Total disregard for the customer. And being a combat veteran which they knew from my hat, I was just shocked that I was treated so badly. More
Work was completed and in a timely manner Friendly employees, knowledgeable. Overall I am happy with my experience at Jeep. I would recommend them to family and friends if they were intereste Friendly employees, knowledgeable. Overall I am happy with my experience at Jeep. I would recommend them to family and friends if they were interested in buying a Jeep More
Treated well ,very clean ,friendly ,time respectful my car return clean ,service was quick only wish I got a tank full of gas when I was there Thank you car return clean ,service was quick only wish I got a tank full of gas when I was there Thank you More
This service department CONTINUES to deliver on customer service excellence and follow-through. Rachel has been my service advisor since the beginning, and ALWAYS provides an outstanding experience - a good service excellence and follow-through. Rachel has been my service advisor since the beginning, and ALWAYS provides an outstanding experience - a good term to describe it would be "personable." My Jeep started to make a metal clanking noise, which was very difficult to diagnose. A Master Tech by the name of Dustin got involved. Like Rachel, his customer service is impeccable. He listens, asks fact finding questions, and doesn't make you feel like an idiot - his main goal is to get your vehicle back in tip-top shape. Come to find out, a nut and bolt just needed to be torqued to spec - something that wasn't done properly when I had my alignment done by an Independent Shop ( my mistake ). I love Jeep, their vehicles, and what the vehicles are capable of. A poor service center can sway a customer away from a brand. I don't have to worry about that at Tunersville Jeep...so thank you guys, for making ownership of my Jeep an easy and enjoyable one! More
Great service Always great service, Never have to wait long and Rachel always keeps me informed of progress. They take great care in prepping the car for service wi Always great service, Never have to wait long and Rachel always keeps me informed of progress. They take great care in prepping the car for service with plastic on wheel, seat and paper on floor. Thanks More