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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews
Call Service Center (856) 316-7958

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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July 20, 2020

It’s been 15 days since I went to have my airbag recall handled and have yet to hear back from the service department. I guess I have to call them and take another day off from work. Not very pleased. I al More

by cr8vdb
Recommend Dealer
No
Employees Worked With
Service department
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Jul 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

July 20, 2020

i fell that it was terrible nothing was covered under my warranty !! why did i pay for the warranty then? i’m not happy i bought the extended warranty when it don’t cover anything More

by abbotts4life
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

July 17, 2020

Quick and efficient oil change Quick and efficient. Amenable to customer’s schedule. Staff is very friendly and helpful. Have been very happy with Turnersville Jeep since I leased m More

by janferguson2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in Service
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July 17, 2020

Had a great service as usual, wasn’t a long wait, always very professional! Was very clean in waiting area, everyone was wearing masks and keeping distance! More

by loralie94
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2020

repair Received oil change and 30,000 mile work. Came home oil was completely spilled over my drive way. My battery light came on, smoke came through air v More

by kevin87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
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July 16, 2020

They are considerate Timely a wonderful place to have your vehicle worked on. Josh was a very nice young man he kept me informed during the process More

by shrsb3
Recommend Dealer
Yes
Employees Worked With
Josh or Justtin..in service. I think it was Josh. Nice young man
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Jul 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We are very happy to hear your service was done in a timely manner. Our team works very hard to provide our guests with the utmost in customer satisfaction and are glad to hear we've accomplished exactly that. We look forward to working with you again in the future. Have a wonderful day!

July 15, 2020

Check Engine Light Took my jeep in for my check engine light thats been on for some time, they were able t fix it in less then a day More

by jlhowell913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the great review! It's awesome to know our team provided a quick and speedy service for you during your visit. Your needs are important to us and it’s awesome to hear that our service team guided you in the right direction. We look forward to working with you again for any future wants and needs, Turnersville Jeep Chrysler Dodge RAM is here to serve you! Have a wonderful rest of your day!

July 15, 2020

I was not happy with the price of the service I was getting a nail pulled out of my tire I would think that should have been under warranty concerning my car is just a little over a year old. More

by ladym2u
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info, by responding privately, so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

July 15, 2020

Service department is fantastic!! Brought my wrangler here a few times for service and every time the experience has been a delight. Very timely and accommodating. More

by chefjoffrey
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

We appreciate you for leaving us a review and rating! Please feel free to visit us for any of your future automotive wants and needs. Whether it be a car-buying or service experience, Turnersville Jeep Chrysler Dodge RAM is here to assist you! Until next time, take care!

July 15, 2020

I am extremely pleased with the lengths they have gone to make me a satisfied customer. They realized my frustration and made it right. I have no reserves about taking my car for service here in the future. More

by 68chargerj
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People in the service department and Bob the manager
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Jul 16, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

It’s great news to know we've provided you with an enjoyable, five-star worthy service experience! At Turnersville Jeep Chrysler Dodge RAM, we care tremendously for our guests and it brings us great joy to know this passion shines through to our customers! We thank you for your time, and we hope to work with you again in the future!

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