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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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August 01, 2020

Need to bring my truck back same thing is happening even after computer reset.staff was friendly and knowledgeable.will call and make another appointment so they can get it right thanks More

by gerald131
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Everyone at jeep of turnersville are amazing. Great stuff and very humble. Rachel was humble and great to talk to. She explained what needed to be done and was humble about what I can do at the moment. More

by uniqrican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
July 30, 2020

Dealership uses diseptive sales tactics. Tell u they can't sell u used vehicle u want but can sell u new more expensive vehicle. Under estimates ur trade, tells u GAP INSURANCE is required, Chrysler say More

by slbdcarp
Recommend Dealer
No
Employees Worked With
not sure
Jul 31, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

Aug 04, 2020 -

slbdcarp responded

Where do i send my contact information?I have send numerous written requests to the dealership and Bill Kopp directly, no resolution. I am about to file in Civil court

Aug 06, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello, you can respond to this review, privately so it can't be viewed publicly. Thank you.

Aug 11, 2020 -

slbdcarp responded

You have my contact information via the agreement and other documents in your possession. I am running out patience. I sent Bill Kopp a demand last week in which he again has ignored. I am about to file with the FTC and Attorney General if you don't step up and rectify this

July 29, 2020

Great Brought Truck in for an oil change and tire rotation. Friendly staff and work was done while I waiting at that location. The coupon was a great incent More

by rrodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names - One male and one female in their 20's probably.
July 28, 2020

All good Only problem was rep did t tell me I was out of oil changes I always buy the three I thought I had one left and were none so I had pay the normal price along with other services More

by grammy79.kw
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

2 1/2 hours for an oil change, I did change it to a Saturday though, that could’ve been why it took so long. More

by racefan118
Recommend Dealer
Yes
Employees Worked With
Service
July 27, 2020

Good follow up Was happy with way service was handled they called when truck was finish /let me know how to pick up after shop close .Shop was very clean & greeting More

by rjwflip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
July 23, 2020

Great dealership. Friendly staff, that keep you in the loop, advise services that may be needed. I bring all my vehicles for service. Superb customer service. More

by reconscubamarine
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

Oil Change, Lube & Tire Rotation My service was great, except for the offer of a replacement of my Air and Cabin filter for $300. Got both for $60 on my own and replaced in my drivewa More

by rardron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ferraina
July 20, 2020

Never be back. A hose clamp was loose on an egr valve that was previously removed by this dealership for a job several months ago, and I was accused of tampering with it. There is no reason any owner wou More

by desant891
Recommend Dealer
Yes
Employees Worked With
Rich in service
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