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Turnersville Jeep Chrysler Dodge RAM - Service Center
Sicklerville, NJ
900 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center
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August 25, 2020
I was able to come right in and be seen immediately. The service tech kept me informed with everything that was needed and how long everything was going to be. I had two recalls on my car which was going to service tech kept me informed with everything that was needed and how long everything was going to be. I had two recalls on my car which was going to take longer than I wanted to wait so I took the courtesy shuttle home and when my car is done the shuttle came back to pick me up so that way I can pick up my car. The driver provided great entertainment during the entire ride. More
by Mike
Verified CustomerEmployees Worked With
Female at the service desk.
August 18, 2020
We spent over $400 to have check engine light repair only to have to bring it back the next week and it to sit in the shop for almost another week and then another $500 work that was luckily paid for through to have to bring it back the next week and it to sit in the shop for almost another week and then another $500 work that was luckily paid for through our extended warranty More
by fnavarro6
Employees Worked With
Chris
August 17, 2020
The service that was done was good. My only gripe is that one of the services I came in for was not completed. There was a total lack of communication that it was not completed, and that more work had to be one of the services I came in for was not completed. There was a total lack of communication that it was not completed, and that more work had to be done for another part I had replaced. It was supposed to be done Friday, and I got a call that it wouldn’t be done till Saturday, noon at the latest. I called after noon (after not hearing from the dealer) and was told it would be done by 2pm. When I picked it up and started my Wrangler, the warning light was still on! I went back in and was shown the paperwork that said more diagnostics were needed at another service visit. I was not told this by either person I spoke to in service, or the person who brought my paperwork to the cashier. I understand that some repairs take extra effort and steps. That is not my gripe at all. Just that I was not told that by anyone, and fully expected everything was completed until I turned the key. More
by Matt
August 15, 2020
Service department over charges and gives no explanation or options. I will never get my Jeep serviced there again. $88 to change windshield wipers and $300 to change air filters or options. I will never get my Jeep serviced there again. $88 to change windshield wipers and $300 to change air filters More
by stknjazz
Employees Worked With
No sales
August 14, 2020
Such a great experience! My advisor Rich was so nice and helpful. I chose to take the shuttle services while they worked on my care and it was really clean and convenient. Will definitely go back for any se helpful. I chose to take the shuttle services while they worked on my care and it was really clean and convenient. Will definitely go back for any service I need done on my vehicle. More
by stephanie_torres95
Employees Worked With
Rich Ferraina
August 13, 2020
Service appointment was made quickly, service was preformed one a very fast and efficient manner. The process was very easy and I would highly recommend to anyone. preformed one a very fast and efficient manner. The process was very easy and I would highly recommend to anyone. More
by mburkeitt
August 13, 2020
This visit was much more pleasant than the last one. Though, this time I was not in the waiting area. One of the employees, Rachel, was able to get me a last minute loaner vehicle because mine would be Though, this time I was not in the waiting area. One of the employees, Rachel, was able to get me a last minute loaner vehicle because mine would be in the shop all weekend. More
by silvestrian253
August 13, 2020
the service was really good and they are really nice i would go there every service. they are alot of work thank you so much would go there every service. they are alot of work thank you so much More
by demetribald
August 13, 2020
Amazing service. They were nice. He did not talk down to me. Also, they were quick and I believed everything he told me. Good service. me. Also, they were quick and I believed everything he told me. Good service. More
by take2289
August 12, 2020
SERVICE WAS PERFECT, CAR WAS KEPT CLEAN. ALL WORK DONE IN A THE SERVICE OF THE VEHICLE IS VERY EASY AT TURNERSVILLE. I THINK SOME DEALERSHIPS FORGET THE IMPORTANCE OF SERVICE WHEN IT COMES TO CUSTOMER SATISFACT THE SERVICE OF THE VEHICLE IS VERY EASY AT TURNERSVILLE. I THINK SOME DEALERSHIPS FORGET THE IMPORTANCE OF SERVICE WHEN IT COMES TO CUSTOMER SATISFACTION. I HAVE NOT RETURNED TO DEALERSHIPS IN THE PAST DUE TO BAD SERVICE. I WENT OUT OF MY WAY TO FIND ANOTHER DEALERSHIP. SO FAR THE SERVICE DEPARTMENT IS THE NUMBER ONE REASON OUR NEXT CAR WILL COME FROM TURNERSVILLE. More
by jdeblaz
Employees Worked With
RACHEL THATCHER
