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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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December 09, 2020

Brought my wrangler in for an oil change. They were very friendly and helpful. I decided to wait for my car and it only took an hour for them to complete the service. More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, Christina, for your five-star review! It’s encouraging to receive your feedback. If you’re ever in need of future automotive assistance, all of us at Turnersville Jeep Chrysler Dodge RAM are here to help! Have a wonderful day!

December 09, 2020

I always take my jeep there great staff and always gives me heads up on the service I need done on my jeep thats why I bring it there More

by carsonphelps15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, carsonphelps15! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

December 06, 2020

The unwillingness for your staff to help in any was was appalling. The only individual who helped was Pat from your service department. Nobody reviewed our warranty to even see if work was covered we were More

by stephaniegies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Dec 08, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Stephaniegies. First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

Dec 09, 2020 -

stephaniegies responded

The Jeep was to be driven first thing in the morning on 12/8/2020 to diagnose the issue because it happens in cold weather. At noon when we called to follow up we were told they were waiting for us to come in and drive it because we were liable for any damage if something occurred. This was never mentioned at all to us. So again your dealership has inconvenience me. My fiancé went to the dealership this morning and the Jeep was not where we had parked it so it had been driven. Your service writer had one of your mechanics go with my fiancé on a less than 7 mile ride the mechanic drove and almost immediately said this wasn’t safe to drive. So now I’ll wait for your reply on what you are going to do about the over 400 dollar rental car expense we had to pay for the first time we bought it in and the fact that I had to borrow a vehicle to get back and forth to work. And the Jeep has a 100 thousand bumper to bumper warranty. Again your customer service is appalling.

December 05, 2020

Great great great great great great great great great Great great great great great great great great great Great great great great great great great great great Great great great great great great grea More

by kenneth.temme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not all employees are listed from the services dept.
Dec 08, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, Kenneth.temme, for the five-star rating! We are full of joy knowing that you feel Turnersville Jeep Chrysler Dodge RAM is five-star worthy! It was a pleasure to provide you with guidance and truly, our team cannot wait to assist you again for any other automotive wants or needs you may have!

December 05, 2020

I appreciate the status updates and honesty about the maintenance/service. I missed him when I came in, but the young lady made sure I didn't wait too long. More

by junketal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armand Deblassis (AD)
Dec 08, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi Junketal! Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day!

December 04, 2020

Awesome place, always working to get my car in and out without a wait, rachel was very kind and considerate and met all of my needs. More

by Chris sheridan
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam kushniers
Dec 04, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

It’s very uplifting to know that we’ve made a positive impact. It’s always been Turnersville Jeep Chrysler Dodge RAM’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

December 04, 2020

I always take my cars here for service and it is always done right in a timely manner. I wanna thank all the hardworking service members that make this place a very reliable service department. More

by Chris sheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi Chris, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

November 28, 2020

Service not completed as requested. I made an appointment for an oil change and a minor noise coming from the front end of my 2020 RAM. I dropped my truck off the night before the next day appointment. Didn More

by robertmckellick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

November 26, 2020

Not very Helpful when it came to my warranty. I had to call the warranty company . I felt like it was a hassle that I was even there for warranty work. More

by olscustoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua bressler
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

November 26, 2020

Very friendly and welcoming. Had my vehicle done promptly.very accommodating when setting up appointment. The part that was order came in quickly and the job was done promptly More

by lindalee1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist, Atmind in service, cashier
Dec 02, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, Linda! All of us are grateful to know Turnersville Jeep Chrysler Dodge RAM has provided you with a five-star worthy experience! We hope you would not hesitate to reach out as our team is looking forward to assisting you again in the future!

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