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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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December 27, 2020

Went in with a problem told them what the problem was...charged $140. Left with some problem no solution. They did nothing. Left with same problem. More

by teripowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

Dec 28, 2020 -

teripowers responded

They have my info. At dealership!!!

December 27, 2020

Everyone was very professional. They worked pretty hard to figure out what was going on with my truck and fix it. It works great now. More

by ms.michelleswinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray in service
Dec 28, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, ms.michelleswinson! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

December 24, 2020

It was great service and I enjoyed the work they performed. Would highly recommend to family, friends and neighbors. Thank you again for the work! More

by risi11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you, risi11! It’s great to hear that you had a memorable experience with us! Rest assured, that we will take your comments for further encouragement within the Turnersville Jeep Chrysler Dodge RAM team. We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a wonderful day!

December 23, 2020

Fast with oil changes. The service team are very friendly. The only thing is I’ve been having issues with my transmission and they still can’t seem to find out what the issue is. My jeep jump forwar More

by trinettetoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, trinettetoi, for your four-star rating! It’s encouraging to receive your feedback. If you’re ever in need of future automotive assistance, all of us at Turnersville Jeep Chrysler Dodge RAM are here to help! Have a wonderful day!

December 22, 2020

woke up to a flat tire on my 2020 charger wide body and didn't know what to do. called for road side assistants, got my car towed, and fixed all in the same day my car was done and ready to go before lunch More

by mattsmith070799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi, mattsmith070799! It’s very uplifting to know that we’ve made a positive impact. It’s always been Turnersville Jeep Chrysler Dodge RAM’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

December 22, 2020

They were able to schedule me fast. And they were able to fix the problem even faster. I will never go any where else! Highly recommended! More

by ozzie7746
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Dec 22, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, ozzie7746, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

December 21, 2020

Friendly, accommodating, and fast. I trust this service department at Turnersville to repair/maintain exactly what needs to be and to tell me what can wait. More

by coachd26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, coachd26! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

December 21, 2020

My wife went in for an oil change and tire rotations. She got her vehicle with 4 scratched up rims and different lug nuts. Never got returned calls from the manager. More

by artrome86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachel thatcher, mechanics
Dec 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

December 20, 2020

I think his name was Joshua — very well versed and informative in my experience and needed services. Was very flexible with scheduling as well. Thank you! More

by devin04james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua I think?
Dec 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello devin04james, thank you very much for your review! What you've described is everything that Turnersville Jeep Chrysler Dodge RAM believes in when providing the utmost customer service! We enjoy going above and beyond for our guests, and it brings us great joy to know this shines through Joshua as he assists his customers. Our team looks forward to working with you again in the future! Have an awesome day!

December 20, 2020

I was very pleased with the service of Mark Ciallella and Joe Rizzoli III.. I have got multiple car from Turnersville jeep Chrysler Dodge. Juan always been very helpful also!!! More

by dvazquez0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, dvazquez0502! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

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