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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

3.4
900 Reviews

900 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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April 13, 2021

Very fast and accurate! They had COVID-19 procedures in place, and kept me up on the progress of my JLU. Keep it up! Kevin More

by kdunne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer
Apr 13, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, kdunne1! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

April 13, 2021

I was out within an hours. The representative was professional and courteous. We were able to social distance. I located a coupon so that helped. More

by andeen_wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel I think.
Apr 14, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi andeen_wright, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

April 13, 2021

Never a problem getting my cars serviced here! I have had several Jeeps and the Turnersville crew are always helpful, thorough and quick! I definitely recommend them!! More

by kevin.hutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, kevin.hutt! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

April 12, 2021

Rachel was exceptional in assisting me with my Jeep issues. She followed up multiple times and made sure everything was taken care of. Thank you Rachel for making the process easy! More

by alyssa.n.torres92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you very much, torres92! Your feedback reflects our team’s dedication and makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest! Trust is a vital key to creating successful experiences with vehicle services and our staff members, like Rachel, have always stood to this key principle. Feel free to visit us again anytime! It would be an honor to assist you again in the future!

April 12, 2021

The service received was exemplary, starting with the ease in making my appointment online, to the timely reminders and the prompt service when I brought my vehicle. More

by nelsondiaz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello nelsondiaz0, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

April 12, 2021

I was charged $1100 for a headlight replacement on a 2015 grand Cherokee. That is ridiculous. At most it shouldve been $600. I regret this service More

by backpackstaxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Apr 12, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

April 12, 2021

Service was great overall -but - Still no answer for ‘stuck’ gas pump-nozzle issue on Ram trucks. If you care - YOU need to fix this - as more owners are having a tough time getting gas. More

by northspoon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only Service Dept
Apr 12, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, that's very kind, northspoon1! Both our Sales and Service Team are great at creating smooth and enjoyable Turnersville Jeep Chrysler Dodge RAM experiences! It brings our staff much joy to know you felt this to be true during your visit with us! Thank you very much and we look forward to assisting you again in the future!

April 11, 2021

Service department employees were very friendly. Very good job explaining everything to me. I am completely satisfiedwith the work. I will definitely keep coming back when I need service More

by chiefjoesph120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 12, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, chiefjoesph120, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through our service department! Please feel free to visit us anytime!

April 09, 2021

Very easy to schedule. The service was great. Rachel Thatcher was awesome in scheduling, explaining the services necessary and making sure I was completed in a timely fashion. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Thatcher
Apr 09, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, Tony, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through Rachel and the team! Please feel free to visit us anytime!

April 09, 2021

All my questions were answered and my buying experience was painless. I would definitely recommend Tom to anyone interested in buying a vehicle, and I will be returning again. More

by CONAT74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas McNeil
Apr 12, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi CONAT74, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

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