Turnersville Jeep Chrysler Dodge RAM - Service Center

Brought in for oil change and diagnosis due to mds studder. Oil change was done but never any conversation about the issue I was having. Just a voicemail saying it's ready for pick up and no issues we studder. Oil change was done but never any conversation about the issue I was having. Just a voicemail saying it's ready for pick up and no issues were found. I am clearly having issues with the performance of my car. More

I’m very new to the Jeep World. Everyone was helpful, and took the time to explain stuff to me! They went above to rectify a miscommunication which was very much appreciated. As for the price it seams high c took the time to explain stuff to me! They went above to rectify a miscommunication which was very much appreciated. As for the price it seams high compared to similar products and installation sold online but that wasn’t something the people helping me could control. They honored my coupons and were very kind and helpful. More

WORK PERFORMED WAS GREAT THE SERVICE ADVISER WAS NOT SO NICE MAYBE HAVING A BAD DAY.i WILL STILL COME TO THIS DEALER AND WILL BUY ANOTHER JEEP FROM YOUR DEALERSHIP. NICE MAYBE HAVING A BAD DAY.i WILL STILL COME TO THIS DEALER AND WILL BUY ANOTHER JEEP FROM YOUR DEALERSHIP. More

Rachel is awesome. She is very knowledgeable in her position and very confident. She truly listens to you and quickly understands how to help you with your service request. position and very confident. She truly listens to you and quickly understands how to help you with your service request. More

As it stands, I would say that I would not recommend this service center. The individuals that work in this service center are polite, however in the two instances that I have had to deal with them it seems service center. The individuals that work in this service center are polite, however in the two instances that I have had to deal with them it seems that the left hand never knows what the right hand is doing and vice versa ( I was scheduled for an appt only to show up on the day of to be told that they did not have the parts needed to fix my vehicle ). After speaking with the service center manager, things went a bit smoother but the situation should have never reached that level in the first place. More

I had two appts at Turnersville Jeep during the month of April 2021. Each appointment was substandard as far as the accuracy and attentiveness. Initially a major repair that was covered under warranty becam April 2021. Each appointment was substandard as far as the accuracy and attentiveness. Initially a major repair that was covered under warranty became a missed opportunity. Then after returning home to review my paperwork, I called to notify the department of the error and an appointment to make the repair was scheduled at that time. Upon arriving at my appointment, just over a week later, I was then told that they did not have the parts to fix my vehicle for the appointment that they scheduled me for. More

terrible, i left my car they said it would be ready in 1 hour.then they said it would be ready in a few hours i had to pay to rent a car hour.then they said it would be ready in a few hours i had to pay to rent a car More

Excellent service at Turnersville Chrysler Dodge Jeep RAM. I ran over a nail and needed my tire plugged. The sales associates were friendly and I had my tire fixed and was up and running within the hour. RAM. I ran over a nail and needed my tire plugged. The sales associates were friendly and I had my tire fixed and was up and running within the hour. I will be back for all of my service needs. More

Rachael always does an awesome job with explaining the process of my service and the time it will take! True asset to the service dept. Rod G process of my service and the time it will take! True asset to the service dept. Rod G More

The service advisor/specialist (Rachel Thatcher) is really great in doing her job. For over 100K vehicle, she told me which one is needed first and which one can be done later. really great in doing her job. For over 100K vehicle, she told me which one is needed first and which one can be done later. More