Back

Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

not yet
rated
899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

Sort by
June 15, 2021

The truck makes or has a thumb or bump from the rear or the truck. I feel it when starting from a full stop so did one of the salesman on the lot and several of my co workers. I drove it with a mechanic he More

by victor.nage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello victor.nage. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

June 10, 2021

This is about the forth time I have brought my car in for service and while waiting I go outside to view other vehicles to trade in for and no one ever comes to help me or even says hello. It’s very uncomfo More

by natashaspencer1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 11, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello natashaspencer1105, we always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short of perfect but we’re glad you enjoyed your time overall. Please visit us again soon so that we may have another chance to earn your five-star rating! Until next time, take care!

June 10, 2021

I dropped my car off on Monday and was expecting to get it back on Mon. or Tues at the latest. I haven't been able to talk to anyone in the service dept when I called and no one has called me with an updat More

by davinyam
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello davinyam. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

June 09, 2021

Truck was towed in, no appt. and they fixed it on the spot! Excellent service They kept me up to date at all times. Thanks Rachel! More

by jmorris0076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rachel -service advisor awesome!!
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, jmorris0076, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through Rachel and the team! Please feel free to visit us anytime!

June 09, 2021

Very good service, professional staff and clean surroundings. My experience has always been positive. I am possibly looking at other Jeeps in the near future. More

by malikdhed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi malikdhed, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

June 09, 2021

Very fast service and super nice and fry service manager sales department was friendly and knowledgeable and the facility was clean and service manager was a nice person to talk to More

by tim761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jetemy
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi tim761, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

June 09, 2021

The diagnostic fee and labor charges to install a battery are utterly absurd. This type of situation needs to be addressed if you have any hopes of customer retention More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Nothappy. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

June 09, 2021

Not having reliable WiFi made this a less than a 5 star experience. I had made my plans based upon WIFI access. They eventually got it fixed and off we went! Other than that it was great. More

by schaloult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello schaloult, we always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short of perfect but we’re glad you enjoyed your time overall. Please visit us again soon so that we may have another chance to earn your five-star rating! Until next time, take care!

June 08, 2021

Great service. I dropped my truck off for an oil change the night before and it was ready for pick up early the next day. No complaints More

by pensign24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello pensign24, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

June 08, 2021

The staff was very honest in there diagnostics with my vehicle. They could have really charged me for something I did not need, but they did the right thing. More

by tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello tm. At Turnersville Jeep Chrysler Dodge RAM we believe trust is key because we enjoy forming long-lasting relationships with our customers so that we may help them for many years to come! Thanks for being a valued customer!

...
32
...