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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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July 22, 2021

Waited over an hour an a half for finance to meet me. And the people at the front desk were very rude when I politely asked them when will i be seen. I got a very bad vibe in the dealership like bo one cared More

by TRANSPORT.TOOLS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
Jul 22, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello TRANSPORT.TOOLS1. First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

July 22, 2021

They were quick and thorough. Staff explained what was happening and kept me informed while I was there waiting for my vehicle to be serviced More

by ssknocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello sskocke, we appreciate you for taking the time to leave us a rating! It is inspiring to know we provided you with the top-notch service Turnersville Jeep Chrysler Dodge RAM is known for. We are passionate about customer service and are grateful to know it continues to shine through! Feel free to reach out anytime, we are here to assist you!

July 22, 2021

Always take my jeep there and never have any problems service department is great and Rachel always helps me out.A lot of times I have to be back on the road rite away to move electrical equipment and th More

by carsonphelps15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Great news! Reviews like yours inspire our Turnersville Jeep Chrysler Dodge RAM team to continue going above and beyond for our customers and Rachel is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

July 21, 2021

Everytime I bring my vehicle in for an oil change there's always multiple other things that always have to be done. Every 5000 miles I need a new cabin air filter, that they bring out to show me that's not e More

by c.klusman1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service center
Jul 22, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello c.klusman1993. We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

July 20, 2021

I went in knowing what I wanted and they really did help me. I wanted out ofy current lease and we worked out out. Now having issues with the jeep. Hopefully they are as helpful 2 weeks later. More

by CGIAMB5812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi CGIAMB5812, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

July 20, 2021

Always have a great experience! Timely in getting work done and very friendly service department. I also talked to Mark in sales too and he was very helpful and knowledgeable. Will definitely be buying my More

by paulexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, paulexa! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

July 19, 2021

Okay service, they were having issues with power so I'm gonna give them a break. But found my gas peddle loose, after my appointment. Wife said she thought she heard a noise before, so not blaming them fo More

by ordyfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 20, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello ordyfitz, thank you for leaving us a three-star rating. We take customer feedback very seriously and are discouraged to hear that you felt our services were subpar from five-stars. It is never our intention to waste anyone's time. Our service team feels that it was a pleasure to be of assistance to you and all of us here at Turnersville Jeep Chrysler Dodge RAM hope you would consider returning in the future. Thank you.

July 19, 2021

I always take my jeep to them I never have any problems with my 2017 jeep and I take it all over the country for my job More

by carsonphelps15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi carsonphelps15, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

July 15, 2021

Friendly, helpful and patient! Always get me in quickly for an appointment without a long wait and answer any questions I have. Honest about what my vehicle needs and feel as though they try to save me mon More

by j.welsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, j.welsh! We delight in creating a space for our Turnersville Jeep Chrysler Dodge RAM customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

July 13, 2021

From start to finish the service was excellent the entire staff is very courteous I was in and out with an oil change and tire rotation in less than an hour More

by gurch64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wonderful, gurch64! We delight in creating a space for our Turnersville Jeep Chrysler Dodge Ram customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

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