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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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August 20, 2021

I was given great service and a great price!. The gentleman that help me (I forget his name), went above and beyond. That’s important to a guy like me who argues with his wallet!. More

by jaybond1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 23, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi jaybond1968, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 20, 2021

My experience was fine.. the wait was just a little long. but, overall their customer service was excellent i would suggest other use Chrysler service center More

by david.givings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Aug 23, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, david.givings! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

Aug 24, 2021 -

david.givings responded

Thanks for your service

August 19, 2021

It was easy for me to make my appointment online, use the coupon I received in my email, and get my routine oil changed completed as needed. More

by srice4074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi srice4074, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 18, 2021

Their service department is excellent. They do a good job in scheduling you and they give you accurate and honest answers concerning your vehicle. If there is an issue. they provide a quick response. More

by Cnj31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 19, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Cnj31, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

August 17, 2021

Better than it was 5 years ago. I like that they tell you upcoming things needed on next visit so you can be prepared for the charges. More

by mizneece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of these
Aug 18, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi mizneece, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge Ram stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 17, 2021

The vehicle was taken for service because of engine sign and now just a week after the service there’s engine sign again. I would not go to this location again. More

by aanishpatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Aug 18, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello aanishpatel. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

Sep 10, 2021 -

aanishpatel responded

Just next day the vehicle showed the engine signal again and now took it to another dealer. That dealership says that there some other fuel part that’s gone bad. The mileage on vehicle is not even 20k and it’s having so many issues. How was it that during my visit to your dealership this was all not checked? Extremely disappointed with the service and also Brand Jeep as whole. I own other cars too but none had issues till date. (With over 50K miles) Thanks, Anish

August 15, 2021

They do not provide the information or resources necessary to gain a comfort level about your service They do not return your phone call/messages They do not explain what is going on and or give y More

by johndiprospero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Parker
Aug 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello johndiprospero. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

August 13, 2021

The oil change was a quick and easy process. Price was excellent. Additionally, Anthony Ortiz is a wonderful salesman and highly recommended to work with. More

by ALESSANDRAVORTIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Aug 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, Alessandravortiz, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through Anthony and the team! Please feel free to visit us anytime!

August 13, 2021

Scheduling was easy. Oil change and tire rotation was quick, maybe 30-40min. Only negative was clean truck came back dirty. Other than that, service is satisfactory More

by onorato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello Onorato, we always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short of perfect but we’re glad you enjoyed your time overall. Please visit us again soon so that we may have another chance to earn your five-star rating! Until next time, take care!

August 13, 2021

I have taken my car to them for service for the last 3 years. They always fix my car with no issues. They even fix the messed up work done by other Jeep mechanics. Staff is always nice. Rachel is very More

by Customer X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel is very friendly and efficient.
Aug 16, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi Customer X! We are thrilled to have you as part of the Turnersville Jeep Chrysler Dodge RAM family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

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