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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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August 31, 2021

excellent customer service. our sales representative, Mark Ciaella, was the best! Honest, understood our financial situation and recommended the best truck. we are so grateful for Mark and the entire t More

by ROBNUZZO27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ciacella
Sep 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks, ROBNUZZO27, we appreciate the kind words! We care tremendously for our Turnersville Jeep Chrysler Dodge RAM customers and it’s exciting to know this passion shines through Mark and the team! Please feel free to visit us anytime!

August 31, 2021

The service representative was very friendly and responsive. She advised me that the initial problem that I encountered with the 2015 Chrsyler 200 could not be detected. Then exsplained to me what More

by gyoung1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bree
Sep 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello gyoung1020, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

August 31, 2021

The Service rep was very knowledgeable and helpful. All of the work being done was explained properly. I felt very comfortable with the work that was being done. More

by kevingund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, kevingund! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge Ram is known for! We look forward to working with you again! Take care!

August 30, 2021

When I called for appointment, friendly, courteous, and prompt. When I came for repair,in and out in a few minute,same friendly,courteous,prompt. Work done same day very happy vehicle fixed. More

by garywilson998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forget girl in service center
Aug 31, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, garywilson998! We enjoy working hard to provide our customers with a five-star experience, exactly like the one you've experienced! All of us here at Turnersville Jeep Chrysler Dodge Ram appreciate you and look forward to assisting you on your next visit!

August 30, 2021

Service was excellent. In and out in expected time. Only problem was a bolt was loose that allowed brake fluid to leak. Returned that day and they fixed it for me immediately. More

by webbron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Thatcher
Aug 31, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello webbron, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

August 29, 2021

They recommended a clean. Check engine light is off now. They recommended a clean. Check engine light is off now. Vehicle still runs like xxxx. Luckily I'm not in town and not using it. When I need to use More

by oshams728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department not sales
Aug 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello oshams728. We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

August 29, 2021

Best service department I’ve ever dealt with. Fair, accommodating, fast, professional and respectful of your time. I highly recommend bringing your RAM here, regardless of where you purchased. More

by coachd26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Aug 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello coachd26, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

August 27, 2021

Excellent staff. Always attentive and make sure that the work is done right the first time. Will keep coming back for the life of my vehicle ! More

by mburkeitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi mburkeitt, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge Ram stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 26, 2021

Super friendly and respectful from sales to services to parts. I haven’t had one bad experience yet. I recommend this service center to friends More

by DELTAHAWK996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Aug 27, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hi Deltahawk996, we’re really happy to hear about your positive experience with us! This makes Turnersville Jeep Chrysler Dodge Ram stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 25, 2021

Oil change was done in a timely manner. Nice place to Oil change was done in a timely manner. Nice place to go for service you need. The people are nice and place is clean Thank you More

by tigger71714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 26, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you very much, tigger71714! We enjoy working hard to provide our customers with a five-star experience, exactly like the one you've experienced! All of us here at Turnersville Jeep Chrysler Dodge RAM appreciate you and look forward to assisting you on your next visit!

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