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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

not yet
rated
899 Reviews
Call Service Center (856) 316-7958

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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September 29, 2021

EASY TO SCHEDULE APPOINTMENT AND MINIMUM WAIT TIME FOR OIL CHANGE,,WAITING AREA WAS COMFORTABLE TOO More

by cwible7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT
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Sep 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello cwible7! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

September 29, 2021

Great experience, Got me in and out quickly. Only place I take me jeep for service. More

by sherman.phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
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Sep 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you so much for the kind review and five-star rating sherman.phillip! Our customers deserve nothing but the best, and we’re glad to hear that you thoroughly enjoyed your experience at Turnersville Jeep Chrysler Dodge RAM! If you have any further needs, do not hesitate to come back to see us.

September 29, 2021

Service was satisfactory but had to check status after waiting almost 1 1/2 hours for simple oil change, Vehicle was done but was never notified that it was ready ......... More

by toystrains
Recommend Dealer
No
Employees Worked With
Mark Ciallella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

September 29, 2021

Great dealer I never had any problems there service department gets me in and out so I can get back on the road. More

by carsonphelps15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello carsonphelps15! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Turnersville Jeep Chrysler Dodge RAM again for any automotive wants or needs you may have!

September 29, 2021

Good service. Quick service. Never had a problem at this service department. Very clean after the service. More

by johnjwright95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, johnjwright95! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

September 29, 2021

My experience was quick and effortless. I was only waiting for a little over an hour which was expected. More

by specoraio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thank you for the wonderful review and for taking the time to share your feedback with Turnersville Jeep Chrysler Dodge RAM. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure, and we look forward to working with you again specoraio!

September 28, 2021

It was great. Easy experience. Always so professional abs courteous. Always so helpful. Great Experience More

by JULIE.CARFAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

That’s magnificent, JULIE.CARFAGNO! One of our passions here at Turnersville Jeep Chrysler Dodge RAM is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

September 28, 2021

Great service you can always count on them to give you a ride home if it’s gonna be a long wait. They always take time and explain everything to you clearly More

by Okeefer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mgrs
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Sep 29, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks for leaving such an awesome review, Okeefer3! It’s great to hear about our valued customers’ experiences! Our service team is always eager to help and are the very core of what we do at Turnersville Jeep Chrysler Dodge RAM. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! We’re always happy to serve. Have a great day!

Sep 29, 2021 -

Okeefer3 responded

Will I receive some sort of voucher or something for the free oil change I was promised for filling out the survey?

September 27, 2021

My dealings have always been pleasant and service is good. After going elsewhere its been a relief to not worry about treatment of your vehicle. More

by prisonwork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
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Sep 27, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are incredibly grateful that you took the time out to leave us this rating, prisonwork! Our company values customer satisfaction as a top priority and we are committed to achieving that goal always. It’s customers like you that make our job wonderful. We look forward to serving you again!

September 27, 2021

Waste of time. I made an appointment to have my breaks check because they were squeaking alot. They called me back and said they don't hear any noise. I picked up my car and ask if they physically check More

by sbonilla856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember the young ladies name
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Sep 27, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

We are sorry to hear that your experience with us was subpar from five stars. Normally, we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. This is unacceptable and we plan to take your feedback as a way to grow our customer service. Thank you for letting us know how your experience went, have a great rest of your day.

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