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Turnersville Jeep Chrysler Dodge RAM - Service Center

Sicklerville, NJ

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899 Reviews

899 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center

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November 08, 2021

Quick, easy and courteous. The process was easy and painless. I plan on using the dealership for all services in the future. More

by randy.harris94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello randy.harris94! It’s great news to know we've provided you with an enjoyable, five-star worthy service experience! At Turnersville Jeep Chrysler Dodge RAM, we care tremendously for our guests and it brings us great joy to know this passion shines through to our customers!

November 05, 2021

I don’t trust anyone with my Jeep than Jay. I know my car is in good hands with him, and trust that he makes sure my car is running at it’s best! More

by ACARUSO214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Laino
Nov 05, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Great news, ACARUSO214! Reviews like yours inspire our Turnersville Jeep Chrysler Dodge RAM team to continue going above and beyond for our customers and Jay is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

November 01, 2021

Location fixed all issues i had in a timely manner. I am satisfied with the service provided. Management went above an beyond. More

by sbonilla856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna and Manager
Nov 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Thanks for leaving such an awesome review, sbonilla856! It’s great to hear about our valued customers’ experiences! Our service team is always eager to help and are the very core of what we do at Turnersville Jeep Chrysler Dodge RAM. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! We’re always happy to serve. Have a great day!

November 01, 2021

I had my vehicle in for Service on 10/18 for an oil change and my infotainment system was jumping from screen to screen on it own. The service tech told me it needed a download that would take 4-5 hour More

by mikcloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
Nov 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

First and foremost, on behalf of the whole team here at Turnersville Jeep Chrysler Dodge RAM, we would like to offer our apologies. Please message us your contact info, we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope you have a great day.

October 30, 2021

Professional and polite staff, listens to car’s issues with full attention and fixes them all. Car service done in a timely manner. More

by rajeevsahni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello rajeevsahni, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

October 30, 2021

Service was completed on time service writers we’re excellent. The waiting room was clean. We found the whole service Department to be very professional. More

by CGMUD6833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, CGMUD6833! Our team appreciates you taking the time to leave such an uplifting review! We are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

October 29, 2021

I had an unacceptable and disappointing experience with Service Adv., Brianna White. When I dropped my Gladiator off for an oil change, I stated I would wait there. An hour and a half later, I went to the More

by joncohen18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Ciallella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Hello joncohen18. On behalf of Turnersville Jeep Chrysler Dodge RAM, I want to extend my sincerest apologies for the negative experience you had with our team. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met, so I would like to find out what happened and make it right. Please message us your contact info so we are able to get in touch with you. Thank you for your feedback and we look forward to reconnecting with you.

October 27, 2021

I was having an issue with my fuel tank. They quickly diagnosed the issue and fixed that same day. Great Service! More

by jfinger128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow! Thank you, jfinger128! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

October 22, 2021

Staff was courteous and efficient. Vehicle was ready when stated. Price was ridiculously high. I realize prices went up, but that's a little crazy. I may seek another outlet for an oil change. More

by waschmidt407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Oct 25, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you very much, waschmidt407! Your kind words and five-star rating go a long way! Our service team enjoys going above and beyond in order to provide the top-notch service that Turnersville Jeep Chrysler Dodge RAM is known for! We look forward to working with you again! Take care!

October 22, 2021

I have been using Turnersville Jeep service department for 5 years now and never once had any issues. More

by jeremymorales978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciallella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rizzi III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Turnersville Jeep Chrysler Dodge RAM responded

Wow, thank you, jeremymorales978, for the five-star review! Our team is happy to hear about customer experiences because here at Turnersville Jeep Chrysler Dodge RAM, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

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