Turnersville Jeep Chrysler Dodge RAM

What a difference a year makes. Last year at this time, I was praising this dealership for their customer service, professionalism and integrity. Today, I will no longer do that. My check engine light I was praising this dealership for their customer service, professionalism and integrity. Today, I will no longer do that. My check engine light comes on, I call immediately to schedule an appointment and am given one for 8 days from the date of call. I drive an hour to the dealership so that I can wait 2 and a half hours only to be told that they can see the error code in the trucks computer but can’t or won’t fix it because it is no longer active. I was then told that I needed to bring my truck to them when the check engine light comes on. It is the only way they will fix my truck. This makes no sense. I could understand if they could not see my error in the computer history and needed proof rather than take my word for it. I would get that. The problem is, they could see the errors but disregarded them because they were not “active”. I was then dismissed by Dillon and told to come back when it happened again. No thanks. On top of all of that, I received a text from Kelly who claimed to be one of the managers. I explained my situation only to have her tell me that she would look into my situation but laughed about the fact that if I would buy a new truck, I could avoid issues with the service department! Really? Even worse, she never looked into anything and neither she nor Dillon got back to me. I can be treated like an xxxxxxx closer to home. I drove the hour, both ways, because I enjoyed the service I used to receive. Unfortunately, that is no longer the case. Time to find another dealership or just say screw it and buy a ford. Trade in values on trucks are insane right now. More

Great service on the my Cherokee replacement battery. Quick pick up And installation of battery. Quick pick up And installation of battery. More

My Salesman Patrick Boyd was awesome…he was extremely professional and knowledgeable about my Car. professional and knowledgeable about my Car. More

I was in for service it took them about twenty minutes to find the problem the radio and other functions on the display has to be replaced just waiting for them to get back to me. find the problem the radio and other functions on the display has to be replaced just waiting for them to get back to me. More

Excellent no hassle and all very pleasant and assisted me very patiently . I had questions and concerns my former lease was up and the lease company was not being helpful very patiently . I had questions and concerns my former lease was up and the lease company was not being helpful More

Great experience at Turnersville Dodge my salesman got me into the car of my dreams into the car of my dreams More

Nice car selection was able to pick the deal I wanted quickly and car was very clean when I took it home quickly and car was very clean when I took it home More

Great communication from my service advisor , always a pleasure dealing with this dealer .Definitely would recommend to others pleasure dealing with this dealer .Definitely would recommend to others More

The service was super professional I got my dream car they answered all my questions & concerns this is my second car that I purchased from Turnersville jeep Chrysler … I absolutely love the services they answered all my questions & concerns this is my second car that I purchased from Turnersville jeep Chrysler … I absolutely love the services More

I’ve been to 2 different dealerships before settling with Turnersville Jeep. This dealership is very personable with their service and customer care. I never feel like they are out to get me and overcharge m Turnersville Jeep. This dealership is very personable with their service and customer care. I never feel like they are out to get me and overcharge me. They tell me the issue/severity and the length of time I can go before actually needing the work done without making me feel pressured to have the work completed right then and there and I like that. I also love the waiting area when waiting for my service to be completed. It’s always a great experience and most times I’m in and out. Thank you for the hard work that you do. Keep up the great work. :) More