Turner Kia
Harrisburg, PA
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Great Car buying experience! My wife and I purchased a late model, non-Kia from Turner and it really could not have gone smoother on their end. They were pleasant, professional a My wife and I purchased a late model, non-Kia from Turner and it really could not have gone smoother on their end. They were pleasant, professional and very helpful, even helping us to save $250/month on auto insurance! Absolutely recommend folks to shop at Turner. We will go back. More
2016 Kia Forte...Yay!! 🤗 My husband and I had a fantastic experience at Turner Kia; no pressure from our sales guy Mike J.; he was very helpful and knowledgeable. When it came My husband and I had a fantastic experience at Turner Kia; no pressure from our sales guy Mike J.; he was very helpful and knowledgeable. When it came time to get down to business the entire process went smoother than expected... We were able to get our new car! Thanks to Mike J. and all involved in our new car buying experience; we will definitely be seeing you guys again! More
Positive experience The staff (Justin and Scott) were very professional and knowledgeable. Justin made buying my new Kia Forte a pleasure. While going through the financ The staff (Justin and Scott) were very professional and knowledgeable. Justin made buying my new Kia Forte a pleasure. While going through the financing process, Scott was very helpful at explaining the paperwork. More
Buying a car at Turner Kia. The salesman, the service staff and the finance representative were wonderful. I will recommend Turner Kia to everyone looking for a car, new or used The salesman, the service staff and the finance representative were wonderful. I will recommend Turner Kia to everyone looking for a car, new or used. More
new kia soul Dealt with Lee Yom and my buying experience could not have been better. Lee made my purchase a breeze...you will love this guy and the Turner Kia deal Dealt with Lee Yom and my buying experience could not have been better. Lee made my purchase a breeze...you will love this guy and the Turner Kia dealership. (Jim Cox) More
Dishonest and disrespectful Ryan Kelly treated my parents in an unprofessional manner while their car was in the shop last month. They were visiting family over Christmas when th Ryan Kelly treated my parents in an unprofessional manner while their car was in the shop last month. They were visiting family over Christmas when their 2003 Kia Sorento broke down and needed major repairs, preventing them from enjoying the rest of their trip and ruining their plans to spend New Years in New York City. The repairs were not complete at the promised time, and this was not communicated to them until they came to pick it up. They had no choice but to get a rental car and drive back to Virginia to get back to work. Ryan Kelly promised that the dealership would cover the cost of the rental car including insurance, and also promised to meet halfway in Maryland when the repairs were complete. On the day this was supposed to happen, my father was told he would have to come all the way to the dealership and would not be met halfway. When my parents were able to return to Harrisburg to pick up their vehicle, the battery was dead, and the staff gave them a hard time about replacing it. The service department also tried to charge them for the rental car. Eventually Ryan agreed to cover the rental, but did not cover the cost of insurance, so he did not keep his word. He proceeded to disrespect my parents in an awful manner. He admitted that he lied about covering the rental expenses and suggested they be grateful he ended up covering part of it. He also admitted to lying about meeting halfway to return the vehicle, saying "Yeah, I lied. I'm getting sick of dealing with you people acting like we owe you something. It's not like you have a BMW, you just have a 2003 Sorento; you should be grateful that we've done anything for you." Needless to say, my parents were very insulted. On top of that, they discovered the cruise control is no longer functioning. They were treated very rudely when they called the shop about this. This was a very stressful and costly ordeal for my parents, and it ruined their short, modest vacation. They were living of suitcases in a La Quinta for a whole week being jerked around by your service department and couldn't even take the vehicle home with them. And to top it all off, Ryan had to personally insult my Dad because of the car he drives and acted like dishonesty and disrespect are what customers like my parents deserve. More
Service I have been to quite a few dealerships for service of my vehicle, and by far I prefer Turner Kia, the staff is always friendly and helpful. John answ I have been to quite a few dealerships for service of my vehicle, and by far I prefer Turner Kia, the staff is always friendly and helpful. John answers the phone and is never agitated with my persistent questions. Zach is a mechanic there and he is very trustworthy and always provides needed information and the entire staff always gives clear explanations for service. That is an A in my book. More
starter replacement had my kia in for replacing the starter, service was lousy ,and did not honor the warranty in no way, service manager was very rude, I will never buy had my kia in for replacing the starter, service was lousy ,and did not honor the warranty in no way, service manager was very rude, I will never buy a car from these people again. More
This dealership has gone downhill! Placed a deposit. Sold the car out from under me. No integrity! Poor business practices!! General manager didn't have the common decency to apologize Placed a deposit. Sold the car out from under me. No integrity! Poor business practices!! General manager didn't have the common decency to apologize for treating a long time customer in this manner. They've lost my business. McCafferty was happy to sell me a vehicle, AND HOLD IT, and was more than pleased to know they'll be receiving our maintenance work from this day forward.Good riddance! More
love Turner KIA Emailed turner kia in Harrisburg Mr.Lee Yom responded very quickly! Went in no pressure great man to deal with! The staff was friendly well trained. M Emailed turner kia in Harrisburg Mr.Lee Yom responded very quickly! Went in no pressure great man to deal with! The staff was friendly well trained. Mr. Yom kept offering beverages and food and I drove away in a new car. When you go to turner KIA ask for Lee Yom!!! Thank you More