Turner Kia
Harrisburg, PA
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I w@s so happy with the buying experience with the new forte we purchased for my younger daughter that we bought a used low mileage Mazda for my older daughter. The deal was fair and there were a few item forte we purchased for my younger daughter that we bought a used low mileage Mazda for my older daughter. The deal was fair and there were a few items that Mike J. The GM said that they would take care of after pickup. This took a couple of weeks (as expected) and when the time came to have them complete the work my daughter and I showed up a week early to drop the car off. We messed up the date! The service adviser said they were booked solid but they would ask the mechanic if they could do anything. The mechanic came out and said to leave the vehicle and that he would do the work and try to have it done by end of the day. On our way out we ran into Mike the GM and thanked him and he not only remembered us but asked how both daughters liked their cars! Such a nice buying and accommodating service experience! Honestly I could not be happier. This is not a big sexy dealership with chandeliers and computer monitors built into the desks, instead they simply do business they way business should be done. The way business used to be done, by treating you like you matter. More
Just had my seltos serviced on Monday July tenth. Scott was very pleasant and he let me know how long it would take and he was right on the money. He went over the work done and had me out the door i Scott was very pleasant and he let me know how long it would take and he was right on the money. He went over the work done and had me out the door in no time. I really don't mind sitting at Turner Kia, they get the work done on time. More
Took my car in for insp. Needed a new battery. They installed one. Since then my car alarm is going off, the car was deader than dead; had to call AAA and now the driver’s d Needed a new battery. They installed one. Since then my car alarm is going off, the car was deader than dead; had to call AAA and now the driver’s door alarm sensor keeps going off saying my door is ajar. The car no long beeps when I lock it. I don’t know what they did to it but I am very unhappy.. The service department at this dealership is lousy. Nothing like it used to be!! More