Turner Kia

Very good. Should give all options at one time. They need to shorten the process when it's almost a sure sale. Showing all scenarios, lease,buy, with money down etc all at once. It was an endless pr They need to shorten the process when it's almost a sure sale. Showing all scenarios, lease,buy, with money down etc all at once. It was an endless process but Justin really worked hard to get us the car and was so genuinely happy for Joelle. More

Excellent Excellent I walked in the dealership skeptical and not sure of the out come. I totaled my vehicle a little over a week ago and that did not matter to the great I walked in the dealership skeptical and not sure of the out come. I totaled my vehicle a little over a week ago and that did not matter to the great team of Storm and Rick. These guys went to work for me. Not only did they get me into the car I wanted but they also worked with the lender to get me the best finance deal possible. Thank you Storm and Rick. You guys do truly care about your customers. More

Great Car Buying Experience! I had a wonderful purchase experience with my new Kia Forte. All of the staff were very friendly and helpful during my visit. My salesman Brant was I had a wonderful purchase experience with my new Kia Forte. All of the staff were very friendly and helpful during my visit. My salesman Brant was very knowledgeable. He did a great job of helping me get a great deal on my new car. He was able to answer all of my questions and took time to explain all the features of my new car. I purchased my previous Kia ten years ago, and placed almost 208k miles on that car. Looking forward to many more happy miles on my new Kia! More

Justin made it possible !! After a horrible experience at Kia -Lancaster PA -- Justin made both myself and my mother feel secure and not "stupid" for knowing exactly what we wan After a horrible experience at Kia -Lancaster PA -- Justin made both myself and my mother feel secure and not "stupid" for knowing exactly what we wanted. He went above and beyond to get us specifically what we needed and never spoke down to us. We needed specific financing and after being called names and basically calling my mother stupid from the Lancaster dealer -- Justin was upbeat - and did everything to get us a new car. He is a true salesman. And he made it a fun upbeat experience. Even with a couple gliches (from our end) he worked with us. The only thing I would suggest is the length of time a customer is there. We knew we were buying so having our credit check and financing done from the beginning would have saved hours and hours of back and forth. I know that's what they do - go behind close doors and come back till the deal is reached but it was over 5 hours -- and we didn't have any food and my mom needed her medication after that amount of time. If there is a way to streamline the process that would be amazing - it won't prevent us from recommending Justin and always returning for service and any future purchases. More

Great experience! This was the best car buying experience I've ever had. From sales, to management, to finance I felt they were there with me and for me all the way. Th This was the best car buying experience I've ever had. From sales, to management, to finance I felt they were there with me and for me all the way. Thank you, thank you, thank you! More

Ended up buying used I worked on raising my credit for about 10 months..decided to take my 99 crown Vic in 203k miles on it...in hopes to trade in for a new Optima..howeve I worked on raising my credit for about 10 months..decided to take my 99 crown Vic in 203k miles on it...in hopes to trade in for a new Optima..however my credit ended up placing me in a 2015 VW Jetta with 55k miles instead, both Justin and Rick at Turner Kia in Harrisburg PA made it happen..pulled some serious strings!...I am so happy with my sweet new ride and I owe it all to Turner Kia!! THANK YOU!! <3 More

Love my Kia Sole&#128149; Kia Turner is the place to go. Troy worked with me to get the price that i needed. Everyone there was terrific. Love my Sole. And its the color i want Kia Turner is the place to go. Troy worked with me to get the price that i needed. Everyone there was terrific. Love my Sole. And its the color i wanted More

Friendly and patient staff This was my first time buying a car. The process was very smooth. Staff was very friendly and patient with me. I definitely plan on doing more busine This was my first time buying a car. The process was very smooth. Staff was very friendly and patient with me. I definitely plan on doing more business with them in the future. More

Great service and made me feel comfortable This was the first Kia I ever bought. Our sales person was Troy and tried to help us get the best deal possible. The biggest plus with working with Tr This was the first Kia I ever bought. Our sales person was Troy and tried to help us get the best deal possible. The biggest plus with working with Troy is that he engaged with both me and my husband. Historically car salespeople only engaged with my husband and barely even considered me in the process, a very sexist process. However, Troy treated us as equals and partners in the process. That’s extremely important to me. I will say that the dealership needs more diversity in their sales staff, no women staff were present. More

2018 Sportage Justin Trees excellent salesman very friendly went above and beyond to make sure the vehicle I wanted was available. I love my 2018 Black Sportage. Justin Trees excellent salesman very friendly went above and beyond to make sure the vehicle I wanted was available. I love my 2018 Black Sportage. More