Turner Automotive Inc

Overpriced, Dishonest, Rude & Sloppy Thieves After having my van for 3 weeks, Turner Automotive told me they test drove my car and that it was ready to pick up knowing I lived over 300 miles away After having my van for 3 weeks, Turner Automotive told me they test drove my car and that it was ready to pick up knowing I lived over 300 miles away and a Friday. On the way out of town when the dealership closed the engine died and I couldn't even steer it when it was on the Hwy! Restarted and made it to Napa Auto Parts where they tested the battery and it was dead. Bought a $130 battery and it lasted 3 blocks. Had to have van towed to park until Monday. Became sick from exposure and stress as I am a 61 year old woman who is a disabled veteran! Dwayne the manager was rude and uncooperative stating, "You have to take responsibility, I'm not and I'm not making you any promises!" Wish he said that before they told me to come and pick up my "good-running van!" Instead of apologizing for the inconvenience or compensating/reimbursing me for the battery/testing alternator and travel/lodging expenses or rental car, Dwayne is now trying to suck me out of more money for repairs needed not diagnosed and how can I trust Turner Auto now anyway!? My van was left all trashed and they didn't even put the console back over the engine they worked on. Although the air filter was checked off on diagnosis, I found it unopened in the back and also the unused oil and transmission fluid primer which I specifically asked the mechanic to put in before the new fluids! They wanted almost $500 to put in new spark plugs so I didn't allow that since it started okay...just died and drained my battery after being driven off the lot! No Thanks Turner Chevrolet for your lousy customer care! Thanks to you I'm sick and don't have a job now or anyway to pay for a 3rd trip down to try and get my van you got $1140.00 to fix! More

Horrible service center. Rude and fraudulent We took our vehicle to the dealer to get the 4 wheel drive fixed. They charged us $1300 for the repair and it did not fix the problem. They also insta We took our vehicle to the dealer to get the 4 wheel drive fixed. They charged us $1300 for the repair and it did not fix the problem. They also installed a part that was just installed by another mechanic directly before we brought it to them. We stopped by to grab a car seat out of the vehicle and noticed a crack in the back door. I called the service manager (John) and he was very rude with me about me reporting this and denied that it could have been their fault at all. More

Best Deal Ever Tom and Randy worked very well together. They were able to find me a truck, that would fit in my budget and got me out of a loan that i was way upsid Tom and Randy worked very well together. They were able to find me a truck, that would fit in my budget and got me out of a loan that i was way upside down in. Even managed to get me a better interest rate. They are great people, i am so very happy with my NEW TRUCK, I already named her Jade. LOL More