Turlock Chrysler Dodge Jeep Ram - Service Center

My truck battery died and could get it to come one , I called the service department and advise them that I having AAA tow the truck to dealership, the the service adviser claimed that would not be able t called the service department and advise them that I having AAA tow the truck to dealership, the the service adviser claimed that would not be able to work on it until next week even though it was an emergency So next Thursday I bring the truck in and talk to the advisor Edgar about my issues including my key fob that I have ordered Asked me if I replace the battery Bottom line when I pick up the truck The new key fab wasn’t replaced Just changed the battery and reprogrammed the key and was charged for labor non the key fob and diagnostic Even though I have extended warranty When I went home the key the same key fob didn’t work and I had to bring it again for them to replace to original one I ordered If this kind of service going to continue to happen I will not bring my truck there or purchase any vehicle even though my truck was purchased at the dealers So. does I guess it doesn’t matter More

Very friendly phonr staff when making an appointment for a part recall item. Several friendly reminder phone calls for the scheduled appointment. Arrived a little before my appointment time, but had too wai a part recall item. Several friendly reminder phone calls for the scheduled appointment. Arrived a little before my appointment time, but had too wait approximately 20 minutes as there was only one service writer. Then was told the truck would not be done till late afternoon. When setting up the appointment I was made to believe it was a fairly quick job and I had planned to wait on site for it. All the staff I had contact with was extremely friendly and courteous. I would use this dealer/service again if I needed too with no hesitation. More

I scheduled an appointment at 9:15 in the morning, and my Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I we Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I went down to check on it, I was told that my appointment was just to talk to an advisor. More

The work is always completed in a timely manner and the service reps are always keeping us updated on work service reps are always keeping us updated on work More

Recently had to go through a major repair which took two weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have no complaints. Also, the vehicle runs wonderfully. More

It took 3 weeks to get a appointment for a tire balance/ rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is the only place I would take my truck for my extended warranty IF I could get a appointment within 3 weeks ! More

Great customer service and great work! I will definitely be bringing my vehicle back to Turlock dodge be bringing my vehicle back to Turlock dodge More