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Turlock Chrysler Dodge Jeep Ram - Service Center

Turlock, CA

3.6
29 Reviews

29 Reviews of Turlock Chrysler Dodge Jeep Ram - Service Center

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May 04, 2022

Great service in the service department! People like Dan D make it happen .. Will continue to be a customer for a long time . Thanks again .. More

by rickreid51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan D
Jun 29, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi Rick, Thank you so much for your 5-star review! We will share this with Dan to let him know to keep up the amazing work.! We look forward to serving you next time! Thanks

March 25, 2022

Lack of communication. Made an appointment for a simple service with plenty of time and yet they kept my car overnight and called me 15 minutes prior to closing to tell me. More

by whatever1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Than you for writing us; I'm bummed to hear about your experience. I completely understand your frustration. Please know we continue to work hard to improve our services and educate our teams to ensure they follow through with their customers and provide exceptional customer service. We'd love to have another opportunity to turn your experience around. Next time you come; personally see our Service Manager, Ryan 209-250-5800 to ensure you receive great customer service that you deserve. We look forward to serving you next time Thanks.

March 11, 2022

Very nice and polite crew. Only misunderstanding was how long it would take to do the recalls More

by Danielmendonca98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Benedict
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Thank you for your honest review! We appreciate it! I'm sorry to hear about the miscommunication but glad to hear it was fixed. We look forward to serving you next time. thanks,

January 22, 2022

Recently had to go through a major repair which took two weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have More

by conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, service writer.
January 13, 2022

It took 3 weeks to get a appointment for a tire balance/ rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is More

by DodgeChick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond in Service Department
January 12, 2022

Great customer service and great work! I will definitely be bringing my vehicle back to Turlock dodge More

by Jp5169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
January 04, 2022

Had the worst experience with the service department. First off took my truck in because it was misfiring. I left it there and when I did the service manager told me that there were a few recalls on some More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Jan 14, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hello there, Thank you for writing us. I'm sorry to hear about your experience. You mentioned you spoke to our service manager regarding your issue. I have looked and verified your concern(s) with our Service Manager, Ryan. He doesn't recall dealing with your vehicle appointment or speaking with you. Are you sure you spoke to Turlock CDJR service Manager? Please feel free to contact Ryan at 209-250-5823 for further assistance. We look forward to assisting you further. Thank you. -Turlock CDJR

December 22, 2021

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you More

by Rob c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Benedict
Dec 22, 2021 -

Rob c responded

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you.

December 08, 2021

Service rep Daniel has always treated me fairly and listens to my concerns. He is always courteous and does a great job. The service technician did a great job on my truck. More

by Moondog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service.
Dec 09, 2021 -

Turlock Chrysler Dodge Jeep Ram responded

Hello there, Thank you so much for sharing your 5 star positive feedback with our online community! We're thrilled to hear you had great service experience with Daniel! I must say, he's a cool guy :) Thank you again for choosing us for all your vehicle needs, Daniel and rest of our team look forward to serving you next time! Have a great holiday season, Thanks!

November 25, 2021

Enjoy good service while awaited for the vehicle a minimum amount of time. The service rep was courteous attentive it's attentive and responsive responsive to questions. I would recommend this, D More

by Phillip Barnhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Eric Cogswell