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Turlock Chrysler Dodge Jeep Ram - Service Center

Turlock, CA

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28 Reviews

29 Reviews of Turlock Chrysler Dodge Jeep Ram - Service Center

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April 05, 2025

They helped me with my questions, and took care of what I needed. Car felt great after I took it back More

by lissamiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reter Robin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebeca Rohrback
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Juan was excellent and very friendly and helpful. He made for a great car buying experience. More

by chelsea.schuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

I appreciated Armando de la Torre not pressuring me. All the people that I dealt with were very kind and helpful. More

by Jeanninesalazar06
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

AVOID THIS DEALERSHIP 47 DAYS. Turlock CDJR had my vehicle in the Service Department for 47 days before I towed it to a different mechanic. I own one vehicle- a Jeep Patriot wi More

by schosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikki Priela, Bobby Victorino, Teter, Suman Dhillon, Mariah Shafer
Oct 08, 2024 -

Turlock Chrysler Dodge Jeep Ram responded

Hello, Allow us to take a closer look at this for you. Please contact us at info@Turlockcdjr.com with your information so we're able to best assist you. Thank you.

Oct 08, 2024 -

schosh responded

I made repeated attempts to reach Suman Dhillon, Customer Service and Mariah Shafer, Service Administrator both by email and by leaving voice messages. I also asked Mikki Praela, Service Department, to contact Customer Service on my behalf; as I could not reach anyone other than the sales or service department over the course of 47 days. No one ever contacted me. Seems unlikely that Turlock CDJR wanted to "best assist" me during that timeframe, or after. If you would like to discuss this, you can reach me at the phone number listed on my service contract or any of the messages I previously sent. Thank you.

More
May 22, 2023

This place is the worst! !! I am so mad. We took our car in for a recall just a couple of days ago. They said they fixed the recall but my car was leaking fluids and hoses wer More

by Dee G
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
May 31, 2023 -

Turlock Chrysler Dodge Jeep Ram responded

Oh no, thanks for bringing this to our attention Dee G. your service experience seems way off from our usual service. Give us a second chance to make things right? Please reach out to our Service Manager, Bobby at 209-250-5823 or send us an email at info@Turlockcdjr.com. We look forward to assisting you. Thank you.

More
September 13, 2022

Well worth the 45min drive. We will be using them again! Staff is very professional and friendly. More

by Bsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

My truck battery died and could get it to come one , I called the service department and advise them that I having AAA tow the truck to dealership, the the service adviser claimed that would not be able t More

by gabypolous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar miranda
August 12, 2022

Very friendly phonr staff when making an appointment for a part recall item. Several friendly reminder phone calls for the scheduled appointment. Arrived a little before my appointment time, but had too wai More

by tree_ed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond
August 04, 2022

I scheduled an appointment at 9:15 in the morning, and my Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I we More

by abelew
Customer Service
Recommend Dealer
No
Employees Worked With
Raymond Ruiz
July 21, 2022

The work is always completed in a timely manner and the service reps are always keeping us updated on work More

by Boda Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
1