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Turlock Chrysler Dodge Jeep Ram

Turlock, CA

3.7
102 Reviews

1600 Auto Mall Drive

Turlock, CA

95380

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Showing 102 reviews

April 30, 2018

Great Customer Service Thank you Tudor for guiding me through the process of ordering my new Demonico Red 2500 Ram truck. It was all painless thank to you. More

by javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tudor Reyes
May 01, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Javier, Thank you for your positive review. I would like to this opportunity to thank you for placing your trust in our dealership and allowing Tudor to order your new Ram truck! I'm pleased to hear that you are happy with your ordering process. We look forward to seeing you cruising around in your new truck :-) Please feel free to contact us with any questions that you may have. Again, Congratulations on your custom truck and Thank you for your business. Best Regards, Suman Dhillon Customer Relations Manager 209-250-5804

April 24, 2018

Good deals very help They had the best prices around but they are not straight with you. Told me I should buy the truck or they had another buyer on the way. they lied .s More

by Trever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure I worked with a lot
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Trever, Thank you for taking the time to share your feedback with us. As Customer Relations Manager of Turlock CDJR, I am concerned of your experience and would value an opportunity to discuss it with you . My direct line is 209-250-5804. I look forward to speaking with you. Best Regards, Suman Dhillon Customer Relations Manager 209-250-5804

April 16, 2018

Edmond and the rest of the Turlock crew Edmond went over and above to help us out. He not only sent text messages of the Dodge Ram Truck was looking at to make sure it was the one he wanted More

by JillB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmond
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Hello JillB, We are pleased to know that your visit was nothing less than a 5 star review. Congratulations on your new Truck! We're pleased to know that Edman went an extra mile to assist you with your vehicle purchase! Just you so know, your vehicle came with that Starbucks coffee..what a great deal you got there ;) Thank you again for sharing your feedback with us! It is our focus to provide an exceptional service to all our guests on their car shopping experiences. We look forward in seeing you on all of your future vehicle needs! Again, Cheers to your new ride!!! best regards, Suman Dhillon Customer Relations Manager 209-250-5804

March 06, 2018

Great customer service The customer service is wonderful ....everyone is very friendly and helps u get the vehicle u want...would recommend to my family and friends to purch More

by Carolynn89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwan
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Carolynn, Thank you for taking the time to write us about your sales experience. It has been our great pleasure to assist you with your purchase purchase. We truly appreciate your recommendation to your friends and family. We look forward to assisting them. Also, we look forward to seeing you in few months for your vehicle's first service appointment. Again, Thank you for your business! -Suman Dhillon Customer Relations Manager

February 16, 2018

Friendly Service Armando my salesmen did a great job in making our deal happen and timing for once worked out. A friendly and helping sales team. Thanks for the help More

by WeatherEnforcer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando and "Hunter"
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you sharing your sales experience with us. We're pleased to know that Armando made that deal happen for you. Reviews like yours lift our spirits and motivate us to continue to work hard for our guests and achieve great outcomes. Again, we truly appreciate your feedback and sincerely thank you for your business. We look forward to servicing your vehicle in upcoming few months! best regards, Suman Dhillon Customer Relations Manager 209-250-5804

January 06, 2018

GREAT SERVICE Our salesperson, Conrad went out of his way to make us feel comfortable and important. Was more than helpful and never felt any pressure. We got our n More

by new car: alice2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just Conrad
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Alice & Neal, Thank you for taking the time to share your feedback with us. I hope you are enjoying your new vehicle! I'm happy to hear that Conrad was your salesperson and did an amazing job on making you feel like at home and providing an exceptional customer service to you. I strongly agree with you; he's an amazing human being :) We are here to assist with any questions that you may have. Again, Thank you for your business and we look forward to serving you soon! best regards, Suman Dhillon Customer Relations Manager 209-250-5804

November 21, 2017

Outstanding staff Absolutely fantastic salesman. Dealership owner very concerned and attention to my needs above reproach. I have dealt with this dealership and owner o More

by Carnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you for your feedback! I would like to take this opportunity to thank you for your continuous business. Customers like you are our real treasure. I'm pleased to hear that you have nothing but positive experiences during your visits to our dealership. Our GM is indeed a great person and always treats his guests as his own family! We truly appreciate your guest loyalty and look forward to serving you for many years to come! Best regards, Suman Dhillon Customer Relations Manager 209-250-5804

October 18, 2017

Friendly Our salesman demand was very friendly, helpful, great to be around and patient with us. Would definatelt recommend this dealership and our salesman Ed More

by Shae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edman
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Shae, Thank you for sharing your dealership experience with us. I'm glad to hear that Edman took such a great care of you! I hope your vehicle is taking you to places near and far! Thank you for recommending Edman to your friends and & family. We look forward to assisting them. Again, Thank you for your business and hoping to see you soon! best regards, Suman Dhillon Customer Relations Manager 209-250-5804

June 14, 2017

we love our Jeep Great Staff, very friendly and funny. Helpful as well. They are nice and we got our car and we love it. Our new JEEP is fantastic More

by leonor69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Ruezga
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Leonor69, Thank you for your review! It has been our great pleasure assisting you. We are happy to know that you are satisfied with your jeep purchase and enjoying the benefits of being the proud owner! We truly appreciate your business and look forward to serving you soon! best regards, Suman Dhillon Customer Relations Manager 209-250-5804

May 23, 2017

Wore out tires and bad work and full of it Would never take anything to this dealer again. after doing recall work on the tie rod assembly with out doing an alignment, my tires were wearing ou More

by GWFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager wont mention his name
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear GWFord, My Name is Suman Dhillon; I’m the Customer Relations Manager at Turlock CDJR. I am saddened to hear that you had an issue with our Service Department back in May 2017. We are known for providing top notch service to all of guests. I would love the opportunity to regain your trust as a valued family member to our Dealership. I would like to inform you that a lot has changed in our Service Department Since May 2017. We have appointed new Service Manager and Service Advisors. To improve our Customer Service, we have appointed a Service Dispatcher who works closely with Service Manager, Advisors and Shop techs to ensure quality service repairs & customer service to our all guests. Please contact me directly at 209-250-5804 so that we can find a resolution and rectify the problem. Thank you for your honest opinion. Looking forward to hearing from you soon -Suman Dhillon Customer Relations Manager