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Turlock Chrysler Dodge Jeep Ram

Turlock, CA

4.0
115 Reviews
The team at Turlock Chrysler Jeep Dodge Ram would like to welcome you to our dealership in Turlock, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Turlock, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Turlock count on the high-quality vehicles and services found at Turlock Chrysler Jeep Dodge Ram, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1600 Auto Mall Drive

Turlock, CA

95380

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Showing 115 reviews

April 19, 2022

I saw a vehicle I was interested in online for one price, and then when I called the price was greatly higher. When I questioned it they said they forgot to put all the extras in the price. More

by jdietz3585
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Cuevas
Apr 19, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi there, Thank you for writing us; We apologize for your experience. Our goal is to ensure our online pricing is transparent on our website and on any other third parties hosting our inventory. With online feed being pushed from main hub, the fresh inventory feed with updates/price corrections/adjustments may not load on websites right away. This may result in what seems to be in your case. Again, Sorry to hear that happened to you. Please know that we are always working to improve our services to better serve you. Thank you.

March 25, 2022

Lack of communication. Made an appointment for a simple service with plenty of time and yet they kept my car overnight and called me 15 minutes prior to closing to tell me. More

by whatever1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Than you for writing us; I'm bummed to hear about your experience. I completely understand your frustration. Please know we continue to work hard to improve our services and educate our teams to ensure they follow through with their customers and provide exceptional customer service. We'd love to have another opportunity to turn your experience around. Next time you come; personally see our Service Manager, Ryan 209-250-5800 to ensure you receive great customer service that you deserve. We look forward to serving you next time Thanks.

March 19, 2022

Found exactly what we wanted and had a wonderful experience doing it, thanks to you all. More

by bossdawg1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anmol Toor, Harvey Mosley
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Congrats on your new vehicle! Hope you are enjoying it to the fullest! We appreciate your business and look forward to serving you next time! thanks,

March 16, 2022

They did very well to meet my needs hope to team up with them again. Thank you More

by dsilveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cogswell
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Thank you!

March 11, 2022

Very nice and polite crew. Only misunderstanding was how long it would take to do the recalls More

by Danielmendonca98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Benedict
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Thank you for your honest review! We appreciate it! I'm sorry to hear about the miscommunication but glad to hear it was fixed. We look forward to serving you next time. thanks,

January 22, 2022

Recently had to go through a major repair which took two weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have More

by conrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, service writer.
January 13, 2022

It took 3 weeks to get a appointment for a tire balance/ rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is More

by DodgeChick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond in Service Department
January 12, 2022

Great customer service and great work! I will definitely be bringing my vehicle back to Turlock dodge More

by Jp5169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
January 04, 2022

Had the worst experience with the service department. First off took my truck in because it was misfiring. I left it there and when I did the service manager told me that there were a few recalls on some More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Jan 14, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hello there, Thank you for writing us. I'm sorry to hear about your experience. You mentioned you spoke to our service manager regarding your issue. I have looked and verified your concern(s) with our Service Manager, Ryan. He doesn't recall dealing with your vehicle appointment or speaking with you. Are you sure you spoke to Turlock CDJR service Manager? Please feel free to contact Ryan at 209-250-5823 for further assistance. We look forward to assisting you further. Thank you. -Turlock CDJR

December 22, 2021

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you More

by Rob c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Benedict
Dec 22, 2021 -

Rob c responded

Professional courteous timely and great to work with. I will be using them for future servicing and auto work thank you.

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