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Turlock Chrysler Dodge Jeep Ram
Turlock, CA
102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 102 reviews
January 22, 2022
Recently had to go through a major repair which took two weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have weeks for the repair. I was kept in the loop throughout the process and. I feel I was treated very professionally by Dan , my service writer. I have no complaints. Also, the vehicle runs wonderfully. More
by conrad
Employees Worked With
Dan, service writer.
January 13, 2022
It took 3 weeks to get a appointment for a tire balance/ rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is rotation and longer if I wanted a diagnosis. I was quoted a $185 to diagnose a squeak not to include any repairs if needed. On a good note, this is the only place I would take my truck for my extended warranty IF I could get a appointment within 3 weeks ! More
by DodgeChick
Employees Worked With
Raymond in Service Department
January 04, 2022
Had the worst experience with the service department. First off took my truck in because it was misfiring. I left it there and when I did the service manager told me that there were a few recalls on some First off took my truck in because it was misfiring. I left it there and when I did the service manager told me that there were a few recalls on some parts on the truck. I left town on vacation for a week and I got a call 5 days later from the manager telling me it was fixed and that the recalled parts fixed the problem. When I got back in town I picked it up and drove down the ride and the check engine light came on and was still misfiring. I drove it straight back and told the manager. He asked me if I brought it in for the recall parts I told him no I brought it in for a misfire, the problem that I had explained to him to begin with. So he asked me to leave it there again so I did. I get a call from him 3 days later after I tried calling him everyday to follow up. He tells me I had a misfire in #5 cylinder, he tells me it will need a new cam and lifters. I asked him how much it would be out the door total cost, he quoted me 4,769. Another 2 weeks later I get a call saying my truck was done, I showed up to pick it up they were still working on it so I waited an 1 1/2 hours and finally it was done. The cashier went to ring me up and she said the total was 5,347. I asked the manager why did he quote me out the door cost and to only charge me more. He gave me a xxxxxxxx excuse. I will never recommend them to anyone, and will never use them again. Manager is not very professional at his so called job title. More
by Unhappy customer
Employees Worked With
Service manager
December 08, 2021
Service rep Daniel has always treated me fairly and listens to my concerns. He is always courteous and does a great job. The service technician did a great job on my truck. listens to my concerns. He is always courteous and does a great job. The service technician did a great job on my truck. More
by Moondog
Employees Worked With
Daniel in service.
November 25, 2021
Enjoy good service while awaited for the vehicle a minimum amount of time. The service rep was courteous attentive it's attentive and responsive responsive to questions. I would recommend this, D minimum amount of time. The service rep was courteous attentive it's attentive and responsive responsive to questions. I would recommend this, Dealership for any service needed. More
by Phillip Barnhill
Employees Worked With
Don, Eric Cogswell
