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Turlock Chrysler Dodge Jeep Ram

Turlock, CA

Overview
Reviews
Vehicles
3.6
102 Reviews
Call Dealership (209) 250-5800

1600 Auto Mall Drive

Turlock, CA

95380

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Showing 102 reviews

August 03, 2022

I scheduled an appointment at 9:15 in the morning, and my Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I we More

by abelew
Customer Service
Recommend Dealer
No
Employees Worked With
Raymond Ruiz
Report | Print
July 21, 2022

The work is always completed in a timely manner and the service reps are always keeping us updated on work More

by Boda Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
June 10, 2022

Great service to help customers to get the right decision to choose the right vehicle. More

by Luis1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Martinez
Report | Print
Jun 29, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Thank you!

May 30, 2022

Very pleasant experience,,,Jerry was extremely knowledgeable and easy to work with,as was Anu More

by jbonnellct88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mejia, Anmol Toor
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Jun 29, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! Thanks!

May 27, 2022

We had a great buying experience. Jerry was very helpful and super prompt getting back to us throughout the process. More

by Mknelsons3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mejia, Eric Cogswell
Report | Print
Jun 29, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hello, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

May 04, 2022

Great service in the service department! People like Dan D make it happen .. Will continue to be a customer for a long time . Thanks again .. More

by rickreid51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan D
Report | Print
Jun 29, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi Rick, Thank you so much for your 5-star review! We will share this with Dan to let him know to keep up the amazing work.! We look forward to serving you next time! Thanks

April 21, 2022

Great customer service, fast and simple made everything go with ease when coming to purchasing. Will be my go to dealer. More

by Cassi.valladares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Martinez
Report | Print
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hello, Thank you so much for leaving us 5 star positive feedback! We truly appreciate your business and look forward to serving you next time. Thanks, -Suman, Customer Relations Manager

April 18, 2022

I saw a vehicle I was interested in online for one price, and then when I called the price was greatly higher. When I questioned it they said they forgot to put all the extras in the price. More

by jdietz3585
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Cuevas
Report | Print
Apr 19, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi there, Thank you for writing us; We apologize for your experience. Our goal is to ensure our online pricing is transparent on our website and on any other third parties hosting our inventory. With online feed being pushed from main hub, the fresh inventory feed with updates/price corrections/adjustments may not load on websites right away. This may result in what seems to be in your case. Again, Sorry to hear that happened to you. Please know that we are always working to improve our services to better serve you. Thank you.

March 25, 2022

Lack of communication. Made an appointment for a simple service with plenty of time and yet they kept my car overnight and called me 15 minutes prior to closing to tell me. More

by whatever1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Report | Print
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Than you for writing us; I'm bummed to hear about your experience. I completely understand your frustration. Please know we continue to work hard to improve our services and educate our teams to ensure they follow through with their customers and provide exceptional customer service. We'd love to have another opportunity to turn your experience around. Next time you come; personally see our Service Manager, Ryan 209-250-5800 to ensure you receive great customer service that you deserve. We look forward to serving you next time Thanks.

March 19, 2022

Found exactly what we wanted and had a wonderful experience doing it, thanks to you all. More

by bossdawg1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mejia, Anmol Toor, Harvey Mosley
Report | Print
Apr 27, 2022 -

Turlock Chrysler Dodge Jeep Ram responded

Hi, Congrats on your new vehicle! Hope you are enjoying it to the fullest! We appreciate your business and look forward to serving you next time! thanks,

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