Tulsa Hyundai - Service Center

Stacy was an excellent service professional. She made sure everything I needed was taken care of and in a very timely manner. I am always pleased with the service I receive at Tulsa Hyundai. sure everything I needed was taken care of and in a very timely manner. I am always pleased with the service I receive at Tulsa Hyundai. More

Left me sitting there for two hours thinking my recall was being done just to inform me they didn’t have the part.they had plenty of time to tell me all the things my car needed that I needed to pay for i was being done just to inform me they didn’t have the part.they had plenty of time to tell me all the things my car needed that I needed to pay for in the future though. They are all super friendly but I don’t have time to waste sitting at a dealership where nothing is getting done. I took the morning off work for this appointment. More

I would stay with Hyundai just bc of Greg. I know I can trust him and he is watching out for me. I also know he is keeping my vehicle in the best condition possible. trust him and he is watching out for me. I also know he is keeping my vehicle in the best condition possible. More

GREAT Staff, service experience SUPER. Macario Jaimes service advisor exhibited GENUINE COURTESY. Went in for a service recall, in and out quickly to go on with my day. Thanks Tulsa Hyundai service advisor exhibited GENUINE COURTESY. Went in for a service recall, in and out quickly to go on with my day. Thanks Tulsa Hyundai More

The wait time was much longer than expected which was not typical but staff seemed to do their best to make it as pleasant as possible typical but staff seemed to do their best to make it as pleasant as possible More

This was so frustrating! I took off work to get this recall work done. You had scheduled this work several days before I was to arrive. When I got there, YOU DIDN'T HAVE THE CORRECT PARTS!!! It's not li recall work done. You had scheduled this work several days before I was to arrive. When I got there, YOU DIDN'T HAVE THE CORRECT PARTS!!! It's not like this was some strange repair Hyundai had never seen before. IT WAS A RECALL! Now, I must take off work AGAIN when the part comes in. EVEN WORSE: I was told that I'd be called if the part comes in "but if not, you call us to reschedule." ***I must keep track of calling YOU to redo YOUR error??? IS THE NEXT THING YOU ASK ME TO DO FIX THE RECALL REPAIR *MYSELF*??? Everybody was nice, but NICE doesn't pay me for missed work and NICE doesn't get my car fixed by professionals who know enough to have parts in stock when a repair is scheduled in advance. More

Excellent customer service, fast and accurate not a super long wait time, super polite staff and very helpful! Love Tulsa Hyundai they are so awesome! super long wait time, super polite staff and very helpful! Love Tulsa Hyundai they are so awesome! More

Staci was a BIG help and everything I wanted done was done! Hopefully she'll stay there. I had an appointment, was there on time, and I was even able to meet the new Service Manager that Staci introduced done! Hopefully she'll stay there. I had an appointment, was there on time, and I was even able to meet the new Service Manager that Staci introduced me to. More

The WORST experience ever! Took my car in for a recall and got it back with several things wrong. 48 hours later I took it back and it took two weeks to fix. There was NO communication. I had to keep call and got it back with several things wrong. 48 hours later I took it back and it took two weeks to fix. There was NO communication. I had to keep calling every other day and only got responses from text. BIG SCAM. There was nothing wrong with my car when THEY CALLED ME to bring it in. They ran three different diagnostics and all three were different. Just kept adding things wrong. I will NEVER step foot in this place again. More

Logan was very nice and kept me informed of everything that was going with my car and what the cost would be. And it actually was ready and washed and vacuumed before I even expected it. that was going with my car and what the cost would be. And it actually was ready and washed and vacuumed before I even expected it. More