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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,423 Reviews

1,423 Reviews of Tulsa Hyundai - Service Center

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November 11, 2020

Complicated electrical problem fixed after body shop couldn’t do it (deer strike). Even got my car back the same day! Wasn’t expecting that 🤗 More

by M2MOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Nov 13, 2020 -

Tulsa Hyundai responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

November 10, 2020

I have had my car for 2 years & never had a really bad experience. Their customer service inside checking out could use some polishing up. More

by Newmomma6810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell, Greg Stutzman
Nov 11, 2020 -

Tulsa Hyundai responded

Thank you so much for your 4 star review! Our customers mean the world to us and we appreciate your feedback!

November 09, 2020

The service department went 2 weeks without contacting and I contacted them it took 2 days. Asked to speak to Service Manager and he never called me back. 2020 Santa Fe that had a back seat that rattl More

by jamiesh59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Stutzman
November 02, 2020

Had a major problem that required a new engine under warranty, towed in on Tuesday, drove it home on Friday, thanks Stacy for the great service More

by EZANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Nov 02, 2020 -

Tulsa Hyundai responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

October 31, 2020

I really appreciated the prompt”Royal Treatment” service I received from Tulsa Hyundai. The young female (name?) Service Manager that assisted me was exceptionally courteous . She also assisted me in extend More

by ljohnston1945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Boyd Campbell, Stacy Mitchell
October 30, 2020

After waiting for two hours, my husband was told they didn't have the part to fix the recalled issue. This was after Tulsa Hyundai called us to schedule the repair. More

by COCO-T
Recommend Dealer
No
Employees Worked With
Greg Stutzman
October 30, 2020

On organize they don’t keep proper records the wait time is too long in the waiting room is Ragley understaffed and the staff thats there don’t know what the xxxx they’re doing More

by LWILLIAMS242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Mitchell, Greg Stutzman
October 27, 2020

This was for a recall on the brakes for my new Tucson. Greg was polite and professional. We really like the service department at Tulsa Hyundai. More

by janetkames55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
Oct 28, 2020 -

Tulsa Hyundai responded

Thanks for the awesome review, Janet! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

October 27, 2020

Service department is totally inept. Tried to charge for a service they didn't perform. Do not trust these people. Add to that waiting area is a run down mess. More

by GordoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
October 26, 2020

Stacy was helpful and professional. She made a point to keep me updated throughout the day. I had a good experience in the service department. More

by Elisabeth3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Oct 26, 2020 -

Tulsa Hyundai responded

Thank you so much for your kind words, Elisabeth. We really appreciate you taking the time out to share your experience with us—and we agree, Stacy is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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