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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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July 06, 2021

Very personable and yet very professional. Was shocked that my tires needed replacing but have faith that it was a safety issue. Glad to have come to this dealership as clearly I was not receiving adequat More

by YANKCT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac in service
July 06, 2021

Greg was very friendly and extremely efficient at keeping up communication throughout the entire time i was there. He always has a pleasant attitude and genuinely listens to concerns. More

by marcylarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
July 05, 2021

Love the people, and trust them to do a good job. Also appreciate the lounge and waiting areas and vending machines. Thanks for the oil change. More

by STOIAIVAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
July 04, 2021

I had a last minute issue that came up before a road trip. Not only did they have the part I needed (window shade clip) but Stacy (who is always great) got it from parts and had someone clip it in whil More

by kjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
July 01, 2021

Difficult to get in touch with, unresponsive, no loaners, could not get updates for when vehicle would be ready, I had to physically drive up to the dealership to see if my vehicle was ready or not More

by OMERLARISCY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Tulsa Hyundai responded

Hello, I want to thank you for taking the time to visit our dealership and provide your feedback. We regret that you had a 2.5-star experience. We would be more than happy to have the opportunity to redeem ourselves and earn your business loyalty. Hopefully, then we will be able to turn your 2.5-star experience into a 5-star experience. Feel free to contact us at (918) 770-0865 to let us know how we could improve to make next time more enjoyable.

June 30, 2021

They asked me for a $500 check to ensure that I bought the car the next day. They would refund it if I bought the car. Instead of holding onto it and giving it back when I bought the car, they deposited i More

by barbararush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenyell Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Thompson
Jul 02, 2021 -

Tulsa Hyundai responded

Hi, there! We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (918) 770-0865 and ask to speak with a manager.

June 30, 2021

Have went in 3 different time to have wheels realigned not one time has that been successfully done I’ve taken in to 2 different auto shops with no issue. Paid for lifetime alignment for nothing Rep was More

by jddawson2175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juilo Martinez
Jul 02, 2021 -

Tulsa Hyundai responded

Hi there, we are sorry to hear that your expectations have not been met. We strive to leave every customer with a smile and it appears we have missed the mark. If there is anything we can do to make it right, please give us a call at (918) 770-0865.

June 28, 2021

My last visit to the service center was for a recall. I tried my best to understand what the recall was for and what was required that took two hours plus to finish. Still today I do not understand what wo More

by w.e.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Jun 30, 2021 -

Tulsa Hyundai responded

Hello, we are sorry to hear that your servicing took longer than expected. Usually, we are much more efficient. Please call (918) 770-0865 to receive all the information you need on your vehicle.

June 25, 2021

Very friendly and professional from scheduling service all through the entire process. More

by PattyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Greg Stutzman
June 25, 2021

Everybody was friendly and professional. The service was performed quickly, but was still high quality. I Definitely would recommend Tulsa Hyundai for sales or service. More

by pistachio0690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Jun 30, 2021 -

Tulsa Hyundai responded

Hello there! Thank you for recommending Tulsa Hyundai. The team works hard to offer a high-quality experience in pricing and efficiency!

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