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1,426 Reviews of Tulsa Hyundai - Service Center
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July 16, 2021
Service department does not communicate well. Went in for an oil change, they came out saying it was ready, but someone forgot to pull it around. I waited 45 minutes for someone to go get it. an oil change, they came out saying it was ready, but someone forgot to pull it around. I waited 45 minutes for someone to go get it. More
by MEGHANLEESTAPLETON
Verified CustomerEmployees Worked With
Brian Finley, Stacy Mitchell
July 16, 2021
The texting communication with advisor was very helpful. Mac was very professional and helpful. I would definitely come back to have service performed. overall good experience Mac was very professional and helpful. I would definitely come back to have service performed. overall good experience More
by amymorrispta
Employees Worked With
Mac in service
July 13, 2021
Very good service - nice waiting area - very helpful - will use again and recommend to any Hyundai car owner - did work with time frame promised - lol good popcirn will use again and recommend to any Hyundai car owner - did work with time frame promised - lol good popcirn More
by BJ4247
Employees Worked With
Greg Stutzman
July 09, 2021
I had to buy some new lug nut locks because mine disappeared. Instructed to buy through service so they would put on. They placed them on my vehicle without charge and actually did it quickly. disappeared. Instructed to buy through service so they would put on. They placed them on my vehicle without charge and actually did it quickly. More
by 1sandite
Employees Worked With
Brian Finley, Stacy Mitchell, Greg Stutzman
July 08, 2021
There are several things about my service that was outside of the dealership's control, such as lack of part availability and some other logistical issues, and this review does not reflect a 1-star ra outside of the dealership's control, such as lack of part availability and some other logistical issues, and this review does not reflect a 1-star rating for that. Tulsa Hyundai had my car for over a month for an engine replacement and I was constantly promised a loaner vehicle until it was stated that the loaner program had ended and they were then going through Enterprise. Then Enterprise had no cars available. During this time I was given a different survey where I rated at 2-stars due to lack of communication and no loaner availabilities, I was reached out to and told that management is getting involved and I'd have something "soon". More than 3 weeks later, there was still no action. Very poor follow-through and misleading information to try to get a higher rating. I was promised on multiple occasions that people were looking into my issues and I'd receive a prompt call back, however no return calls were made. I believe that my advisor was trying to do a good job, but due to lack of resources he was too busy and unable to help or be responsive. More
by JEROME.MCCRARY
Employees Worked With
Logan, Brian Finley
July 08, 2021
dealership is great but they didnt fix my carthe problem dealership is great but they didnt fix my car the problem is in the brakelite switch it still does the same thing it worked great for 5 days now it dealership is great but they didnt fix my car the problem is in the brakelite switch it still does the same thing it worked great for 5 days now it is back like it was More
by BANSIEL
Employees Worked With
Brian Finley, Greg Stutzman
