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1,426 Reviews of Tulsa Hyundai - Service Center
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August 01, 2021
Thanks for taking good care of my car and me. our people are appreciated and I feel comfortable dealing with your staff. Thanks again. Faith are appreciated and I feel comfortable dealing with your staff. Thanks again. Faith More
by faithcrenshaw84
Verified CustomerEmployees Worked With
Brian Finley, Stacy Mitchell, Greg Stutzman
July 31, 2021
Took forever the lady said I could text her to get the status of my car never messaged me back! Went to check on it myself was told it was almost done she walked back by 3 different times totally ignored status of my car never messaged me back! Went to check on it myself was told it was almost done she walked back by 3 different times totally ignored the fact that she told me she would check and let me know…. It was awful More
by eballou35
Employees Worked With
She was the one that checked me in
July 30, 2021
Upon leaving found Discrepancy in mileage range reader, arrival was 416 & leaving dealership mileage range said 313. Was told that the readers are usually off a few miles. Mines difference was 103 miles. o arrival was 416 & leaving dealership mileage range said 313. Was told that the readers are usually off a few miles. Mines difference was 103 miles. odometer was fine, my question, what could’ve happened in the time I was there. How could reader change/drop 103 miles?? It was left that the car is getting older, & sometimes temp plays a roll, it just happens!! Not a happy camper!! Honestly felt as I was being brushed off. More
by VTMSKIRLOCK
Employees Worked With
Greg Stutzman
July 28, 2021
Very informative and friendly while checking our car in for a recall. Advisor sent several messages to let us know when it was done. Pricing on other maintenance items was pretty high. for a recall. Advisor sent several messages to let us know when it was done. Pricing on other maintenance items was pretty high. More
by JUSTIN.RIVERA
Employees Worked With
Greg Stutzman
July 26, 2021
I scheduled an appointment for a recall repair. The Service Writer told me it would take 1-1.5 hours to do the repair. When I came in for the repair the Service Writers that were there when I got there Service Writer told me it would take 1-1.5 hours to do the repair. When I came in for the repair the Service Writers that were there when I got there were very friendly and welcoming. I was told to wait in the waiting room after being taken in. I waited 2 hours in the waiting room. When I signed the paperwork, no charge because it was a recall, no repair was done. It was inspected but no repair and still took 2 hours after I was told by the friendly service writer that it wouldn't be long if it only needed inspection. All in all, I am displeased with the amount of time it took to get the inspection done. I am also displeased that I was told it wouldn't be long for an inspection (30 minutes maximum). I am not judging them too harshly as they were friendly. They were also busy, but I had an appointment set up already and had to wait for walk-ins to get their service done, I suspect. More
by brittanyodom
Employees Worked With
Stacy Mitchell
July 23, 2021
Charged me $100 to align my car KNOWING I had a broken camber bolt. How is an alignment even possible??!! Now they won't return my calls, answer my emails. I'm doing my best to stop from doing up there be camber bolt. How is an alignment even possible??!! Now they won't return my calls, answer my emails. I'm doing my best to stop from doing up there because it will not be pretty when I do. I More
by Shelbyfox8817
Employees Worked With
I don't know the names but I've contacted Brian Finley multiple times with no response.
July 23, 2021
Waiting for way to long for oil change .Service writer not truthful to customers. Very hard to trust your dealership. Can't say anything but that you need to do better. not truthful to customers. Very hard to trust your dealership. Can't say anything but that you need to do better. More
by SAM.ORCUTT
Employees Worked With
Greg Stutzman
July 19, 2021
They didn't have a shuttle even though I scheduled for it 3 days in advance, and they called to confirm it. 😑 didn't listen to me about my car problems, argued with me about the sensor, told me I needed a 3 days in advance, and they called to confirm it. 😑 didn't listen to me about my car problems, argued with me about the sensor, told me I needed a $700 part that's not covered by warranty. (I fixed it myself for less than $100) as usual this place jacks around customers and jacks up prices. Won't ever buy another Hyundai and I avoid both dealerships (Ba and Tulsa). More
by Larue.stevi
Employees Worked With
Employee not listed
