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1,426 Reviews of Tulsa Hyundai - Service Center
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August 14, 2021
Awesome jobs, Stacy Mitchell. Got two appointments within a month, recently. Total of 8 different services done on my car. All services were well done. Excellent communication and required quotes. Thank you, a month, recently. Total of 8 different services done on my car. All services were well done. Excellent communication and required quotes. Thank you, Stacy. More
by Klee
Verified CustomerEmployees Worked With
Stacy Mitchell
August 13, 2021
Always helpful ,answers any questions I have. I can get my appointment when I call time and date with no problem. From the time you drive in the bay until you drive out everyone is so helpful. my appointment when I call time and date with no problem. From the time you drive in the bay until you drive out everyone is so helpful. Dee wilemo More
by denna.wilemon
Employees Worked With
Brian Finley, Logan Patrick
August 10, 2021
My visit went well with my oil change and inspection. they did a very nice job vacuuming it out also. Had 3 people in front of me and still was out in about 90 minute. they did a very nice job vacuuming it out also. Had 3 people in front of me and still was out in about 90 minute. More
by Tucson
Employees Worked With
Brian Finley
August 10, 2021
Stacy is always such a big help there at Tulsa Hyundai she’s one of the bests advisers you have. She got me in and out even without an appointment. Y’all have a gem on your hands she’s one of the bests advisers you have. She got me in and out even without an appointment. Y’all have a gem on your hands More
by vperez1983
Employees Worked With
Macario Jaimes, Stacy Mitchell, Greg Stutzman, Logan Patrick, Arlee Gore
August 08, 2021
Service was thorough and the people were excellent! They have a theater room with comfy recliners to enjoy while waiting for service that makes the waiting nothing at all. have a theater room with comfy recliners to enjoy while waiting for service that makes the waiting nothing at all. More
by Tmarie87
Employees Worked With
Brian Finley, Stacy Mitchell
August 07, 2021
The service was good but I had to make two trips due to lack of parts. However the parts where expedited overnight. The problem was satisfactorily solve after delivery of the pars lack of parts. However the parts where expedited overnight. The problem was satisfactorily solve after delivery of the pars More
by mikemckiernan
Employees Worked With
Brian Finley
August 04, 2021
Made an appointment for an oil change. Arrived on time and we were told we needed a transmission flush, so we said alright. We needed a ride to costco (less than a mile away) but it took several phone cal and we were told we needed a transmission flush, so we said alright. We needed a ride to costco (less than a mile away) but it took several phone calls and 35 minutes before we could confirm someone was going to pick us up. We also had to wait almost twice as long for our car to be ready than when we checked-in. The car smelled of oil inside for three days after and someone had placed some sort of a piece of plastic under one of the windshield wipers that came flying off several days later going 75 mph on the freeway, thankfully it did not hit anyone. Stacy in service was very good, but other people did not seem to take ownership of doing a good job. Overall we paid over $400 for oil and transmission flush. Also we were told the car would be washed and the carpets vacuumed, the car was washed but nothing done to the inside. I did not say anything at the time because we would have been late for our next appointment of the day. More
by sickfroggy
Employees Worked With
Stacy Mitchell
August 03, 2021
It was great service. Greg was very friendly. He told me with the millage I probably needed a tire rotation so I agreed to that. Come to find out, it did not need one so they didn't do it. I appreciate not with the millage I probably needed a tire rotation so I agreed to that. Come to find out, it did not need one so they didn't do it. I appreciate not adding an unnecessary cost to my bill. Lady at the service desk seemed a little confused when I asked about the bill being half what I had been quoted. A service tech overhead us and looked at the paperwork and said it was because I didn't need the tire rotation. Everyone was very friendly and the waiting area was very comfortable. More
by ashlclayton87
Employees Worked With
Greg Stutzman
August 02, 2021
They were quick and had it done in the time frame they quoted us. Before anything outside of what we asked to have done was done they reached out to us to get permission. quoted us. Before anything outside of what we asked to have done was done they reached out to us to get permission. More
by SAGERLORENZ
Employees Worked With
Logan
August 02, 2021
This experience was my second time my advisor forgot about me in the waiting room. Then I was told of issues my car needs changed that are inaccurate/already been fixed, like my brake pads needing repla about me in the waiting room. Then I was told of issues my car needs changed that are inaccurate/already been fixed, like my brake pads needing replaced when they look fine and we’re already replaced the previous year. My sales rep had to ask me if they were advising me, after two hours of my waiting and me staring them down after clients before and after me left. When I asked why it took so long to diagnose my car, they said it takes about an hour and a half. But when he asked if he was the one advising me, this was well over 2 hours of me waiting. Ended up waiting for another hour so they could start working on what needed to be fixed and still seems way overpriced. Never going back. More
by REAGANCOLLINS94
Employees Worked With
Macario
