Tulsa Hyundai - Service Center

The staff at the service center were working diligently, and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, and it was evident they had thoroughly trained their service writers on effective communication. The quality of the work appeared excellent. However, the waiting room was less accommodating. The hard surfaces and echoing acoustics made it uncomfortable, compounded by constant foot traffic. There was no option for semi-private space to take a conference call, as the seating was entirely communal, giving the impression that strangers were expected to engage in group conversations. Additionally, screens were visible from hallways and walkways, and conversations lacked privacy, as they could be easily overheard. I don't know what the architects were thinking when they designed this space. More

Megan, my service technician, met us at the car and was super friendly and attentive. super friendly and attentive. More

No desire to provide outstanding customer service from any staff members including the general manager. U encourage to explore the service we received and the poor experience. Unless everyone above the de any staff members including the general manager. U encourage to explore the service we received and the poor experience. Unless everyone above the dealership is also the same. More

You have too many people standing around doing nothing. Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf. Which is why you have to charge $70 for an internal paper air filter. You’ll be keeping those on the shelf. More

Very friendly to me every time and respectful. Just don’t like having to wait long time but other than that nothing wrong. Just don’t like having to wait long time but other than that nothing wrong. More

They never vacuumed my car, when I was advised that they would do it. It was even on the paper work as something that should have been done. would do it. It was even on the paper work as something that should have been done. More

The people who took my car in for service were very courteous and helpful. After having my car washed, the attendant said that it is obvious that I like my car and take great care of it. courteous and helpful. After having my car washed, the attendant said that it is obvious that I like my car and take great care of it. More

Absolutely great service! That is all that I have to say about the current question. That is all that I have to say about the current question. More

Too long of wait and always finds something to charge for. Charged for oil change and tire rotation which was my understanding it was free for 100000 miles. for. Charged for oil change and tire rotation which was my understanding it was free for 100000 miles. More

They put my in a very nice loaner. They resolved the issues to a satisfactory level They resolved the issues to a satisfactory level More