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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,427 Reviews

1,427 Reviews of Tulsa Hyundai - Service Center

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February 03, 2022

They went out of their way to make things perfect! Worked with my extended warranty insurance and I couldn’t be any happier. Complex problem with professional solutions!! Love my car again ❤️ More

by Car 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Feb 03, 2022 -

Tulsa Hyundai responded

Thanks for sharing your experience, Car123! Glad to hear our team earned your five-star rating and review. Let us know if we can be of further assistance. Have a great day!

February 01, 2022

They didn't fix the issue that I brought my car in for! I have a 2018 Sonata that has a no crank no start problem when ambient temps are below 48 degrees. They told me the first time it was a bad battery so More

by rjesse933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Stutzman
Feb 09, 2022 -

Tulsa Hyundai responded

Hello,Rjesse933. I’m so sorry you are dissatisfied with your experience at Tulsa Hyundai. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with a manager at (918) 770-0865, we would greatly appreciate it.

January 27, 2022

I book my appointment on the phone was really nice and I got the my got me in fast and quick More

by Grissom.iciss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Finley, Stacy Mitchell, Greg Stutzman, Arlee Gore
Jan 27, 2022 -

Tulsa Hyundai responded

Thanks for the great review, Grissom.iciss. We appreciate your business and look forward to working with you again in the future!

January 26, 2022

Horrible service. I had to call several times just to get someone to call me back and tell me what was going on. They kept my car overnight without informing me and it took 4 calls the next day to be told th More

by CAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juilo Martinez
Feb 15, 2022 -

Tulsa Hyundai responded

Hi CAB. We appreciate your feedback. These reviews are taken very seriously to ensure that we uphold our high standard of service. At our dealership we strive to make sure every customer leaves happy. I truly am sorry for the experience you had and it’s our hope that you do give us another opportunity in the future. Thank you.

January 26, 2022

Absolutely worthless. We dropped a car off there for a engine replacement 9/1/2021 and we are still waiting on the parts. We have been told another car waiting on same parts came in and left out within 30 More

by Rossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Finley, Stacy Mitchell, Juilo Martinez, Greg Stutzman, Haily Dufrene, Arlee Gore
Feb 15, 2022 -

Tulsa Hyundai responded

Hi Rossman. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Thank you.

January 25, 2022

If you can't say anything nice, do not say anything at all. Enough said. More

by TULSADUTCHMAN
Recommend Dealer
No
Employees Worked With
Greg Stutzman
Feb 08, 2022 -

Tulsa Hyundai responded

Hello,TulsaDutchman. We appreciate your feedback. Thanks for visiting Tulsa Hyundai.

January 19, 2022

These guys were quick and did a great job. They even washed my car. And donuts!! More

by mabird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Finley, Greg Stutzman
Jan 19, 2022 -

Tulsa Hyundai responded

Thanks for taking a moment to rate and review our Tulsa Hyundai. We appreciate your business and look forward to your next visit. Have a great day:)

January 14, 2022

Very nice, super professionals that see to your maintenance needs with no hardsell pressure to upgrade what you came in for. More

by Ricklee42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
Jan 14, 2022 -

Tulsa Hyundai responded

We are pleased to hear our service department exceeded your expectations, Ricklee42. We appreciate your business and look forward to your next visit. Have a great day:)

January 14, 2022

The staff was courteous, knowledgeable, and professional. They worked well with us in order to meet our vehicle needs and to make the car buying experience an absolute pleasure. More

by LIDIJO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya Ybarra
Jan 14, 2022 -

Tulsa Hyundai responded

Great review, Lidijo1! We appreciate you trusting Tulsa Hyundai with your vehicle needs. Enjoy your new Hyundai and let us know if you have any questions. Thank you

January 12, 2022

The staff is very professional and courtious and always honest. I know they will take care of me. More

by K.VEENKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Jan 13, 2022 -

Tulsa Hyundai responded

Great review, K. Veenker! We appreciate your business. Thanks for visiting Tulsa Hyundai!

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