Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,427 Reviews
Call Service Center (918) 558-1916

1,427 Reviews of Tulsa Hyundai - Service Center

Sort by
March 20, 2022

Sales worked with us to get the vehicle we wanted. The service staff is excellent. More

by kylekdriver
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Report | Print
Mar 25, 2022 -

Tulsa Hyundai responded

Kyle, thanks for taking a moment to rate your experience with our team! We appreciate your business and look forward to your next visit. Have a great day!

March 15, 2022

Service was absolutely great! Stacy was informative, pleasant and kept me informed about service of my vehicle😊 More

by pawhita29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell
Report | Print
Mar 16, 2022 -

Tulsa Hyundai responded

Hi Pawhita29! Thank you for rating our service department. We are happy to hear Stacy made your experience five-star. We appreciate your business and look forward to your next visit. Have a great day!

March 15, 2022

It should not take over 2 hours just to do an oil change. I can’t imagine how long it would take if there was anything serious that needed to be addressed. More

by matts1234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Arlee Gore
Report | Print
Apr 08, 2022 -

Tulsa Hyundai responded

We appreciate you taking the time to give us your feedback Matt. We understand that timeliness is very important and we apologize for missing the mark with your visit. We set high standards for ourselves and our team members, and feedback like this will help us to improve. Thank you.

March 10, 2022

Everything was fine. Everyone was very helpful and my vehicle was taken care of. I appreciate the dealer keeping up with my vehicle. More

by DLEONCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nichols
Report | Print
Mar 11, 2022 -

Tulsa Hyundai responded

We appreciate your business, Dleoncrawford! Thanks for trusting Tulsa Hyundai with your vehicle needs. Be safe:)

March 08, 2022

When booking online I asked a specific question I wanted answered before my visit and no one responded to me. I had to wait 30 minutes to get the Wi-Fi password while waiting for my car to be serviced. More

by headshrinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell, Greg Stutzman
Report | Print
Mar 09, 2022 -

Tulsa Hyundai responded

We appreciate your positive rating, Headshrinker. Thanks for visiting Tulsa Hyundai.

March 07, 2022

Helpful and kind. Very honest. They were particularly busy but got me taken care of as soon as they could. More

by Marcotfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
Report | Print
Mar 09, 2022 -

Tulsa Hyundai responded

Thanks for your patience, Marcotfarm. We're happy you had a great experience during your visit to Tulsa Hyundai. Hope to see you again soon.

March 04, 2022

I was promptly greeted by the representative Arlee Gore and she took my request for service. More

by DriverT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Report | Print
Mar 07, 2022 -

Tulsa Hyundai responded

Thanks for the five-star rating and review, DriverT. We hope to see you again soon!

March 04, 2022

I expected refilling washer fluid to be standard with service, but it wasn’t refilled. More

by stb1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
Report | Print
Mar 04, 2022 -

Tulsa Hyundai responded

We appreciate your feedback, STB1134. Thanks for trusting us with your vehicle needs. Let us know if you have any questions. Have a great day!

March 02, 2022

Your adviser Megan Barham is the rudest & least knowledgeable person woman I have ever met. I would never recommend Hyundai & especially Tulsa Hyundai to anyone, due to the times I have dealt with More

by Pfk78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Barham, Greg Stutzman
Report | Print
Apr 08, 2022 -

Tulsa Hyundai responded

Hello, PFK. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. We appreciate your time. Thank you.

March 01, 2022

During the entire service process I have been treated poorly and not like I would expect as a Genesis owner More

by Gcrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer 5 *
Report | Print
Apr 08, 2022 -

Tulsa Hyundai responded

Hello, Gcrews We pride ourselves on providing the best experience to each of our customers. We are terribly sorry you did not have a good experience. If there is anything we can do to make it right, please give us a call at (918) 770-0865. Thank you.

Apr 08, 2022 -

Gcrews responded

Jennifer with your company has been a 10 STAR representative... However, it confuses me why you would not contact me to hear about my experience.. oh well... as I have advised previously, if you want Genesis to be a luxury brand, then you need to provide Genesis owners with a higher experience....

1
...
42
43
44
...
143