Back

Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,427 Reviews

1,427 Reviews of Tulsa Hyundai - Service Center

Sort by
April 11, 2022

When I went in for an oil change it took 2 1/2 hours so someone reached out to me and offered me a free detail. I set up the appointment, they said it would take 2 hours. It took 4 1/2 hours. And the detai More

by angela.mcclanahan
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Allen
May 13, 2022 -

Tulsa Hyundai responded

Angela, we would like to apologize for your experience. We appreciate you taking a moment to share. We will use your feedback to coach our team on the importance of timeliness. Thank you.

April 01, 2022

Megan Barham did an outstanding job taking care of our problems. Our car is fixed and running great. Our driver Cooper was very courteous. More

by MLLOWE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barham
Apr 07, 2022 -

Tulsa Hyundai responded

Hi there! Thanks for sharing your experience. We appreciate your business and look forward to your next visit. Have a great day:)

March 31, 2022

Excellent in service! Macario and Isis great to work with! Overall. Extremely satisfied! Thank You for going above and beyond for our service needs! More

by D.Thelin1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macario. And Isis
Apr 07, 2022 -

Tulsa Hyundai responded

Great review, D. Thelin1986. We appreciate you taking a moment to rate our service department and team. Thanks for trusting Tulsa Hyundai with your vehicle needs! We look forward to your next visit.

March 29, 2022

I had a complicated repair that required a part that was on back order. Tulsa Hyundai kept me updated every step of the way and worked with my insurance company to make sure everything was handled with mini More

by kimberlykhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Apr 07, 2022 -

Tulsa Hyundai responded

Kimberly, we are happy to hear our service team made your experience smooth. We appreciate your business and look forward to working with you again soon. Thank you!

March 29, 2022

Excellent customer service, went above and beyond, went the extra mile. Excellent job with service to my car. Joe Cyr service manager is a gentleman who is honest with rapid follow through, he is honest an More

by donnagailholbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Mitchell, Farouq Alattar, Joe Cyr
Mar 30, 2022 -

Tulsa Hyundai responded

Donna, thank you for your five-star review of Tulsa Hyundai! We enjoy hearing how team members like Joe and Mac uphold our high standard of customer service. Your business is greatly appreciated and we look forward to working with you again in the future!

March 27, 2022

I got right in for an oil change. Of course they are going to find something else that your car needs, so I had that done also. Friendly, courteous and fast effective service, is what More

by linnyb0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Mitchell, Arlee Gore
Apr 07, 2022 -

Tulsa Hyundai responded

We are happy you had a five-star experience. We appreciate your business and look forward to your next visit. Have a great day!

March 23, 2022

They performed the recall work as well as a thorough safety inspection, then showed me what was wrong and what could be deemed as critical More

by ggraham9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cyr
Mar 23, 2022 -

ggraham9 responded

Tulsa Hyundai did a seemless,timely and very courteous recall on my 2012 Hyundai Accent Hatchback; 6-Star Service

March 23, 2022

Tech was very informative and kept in touch on progress of the service being fone More

by ron.pitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Mar 24, 2022 -

Tulsa Hyundai responded

Thanks for taking a moment to rate our service department. We appreciate your business and look forward to your next visit. Have a great day!

March 22, 2022

Was able to get in and out fairly quickly. Greg S. was able to keep me informed and answered all questions that I had. More

by hfa68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stutzman
Mar 25, 2022 -

Tulsa Hyundai responded

Thanks for sharing your experience, hfa68gh. Glad to hear our team made your experience five-star. If you have any questions, please give us a call.

March 21, 2022

Took my car in got an estimate. Still under warranty. It was a part that was in the warranty, but you stated it was not covered under the warranty. Car is still having problems. E More

by cindyrunyan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Chris maybe.
Apr 07, 2022 -

Tulsa Hyundai responded

Hi Cindy. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (918) 770-0865. Thank you.

...
42
...