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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,427 Reviews

1,427 Reviews of Tulsa Hyundai - Service Center

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June 07, 2022

They always get it done with quality work and in an efficient time and manner More

by lantz.holloman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
Jun 08, 2022 -

Tulsa Hyundai responded

Thanks for sharing your experience, Lantz.holloman. We appreciate your business and look forward to your next visit.

June 03, 2022

It's been 3 weeks and still having issues. Just spoke with service mgr this week and, he assured me that they would get me squared away but, they won't get the part in for another 3 months. More

by crgeary72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Mitchell , Reginald Blair
Jul 15, 2022 -

Tulsa Hyundai responded

Thank you for sharing your experience, CRGeary72. Please give us a call to discuss this further at (918) 779-3064. Thank you.

June 03, 2022

I was met with a smile and asking what was my concern. . Macario was very kind, welcoming and informative about the service. More

by DriverT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macaroni Jaimes
Jun 03, 2022 -

Tulsa Hyundai responded

We appreciate your wonderful review, DriverT. If you have any questions about your service, please give us a shout. Thank you!

June 02, 2022

My last four visits, my car was not washed nor vacuumed, which is disappointing considering the money that I’ve spent More

by AHTELYAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arlee Gore
Jul 15, 2022 -

Tulsa Hyundai responded

Hi Ahtelyah. We do apologize as our car wash has been out of commission since January due to construction and renovations to our facility. We posted signs around the waiting area and the service drive of the dealership to inform customers of this. We will also have our advisors and scheduling department notify customers when they call or come in for service. We understand your frustration with this, but we do hope you continue to use Tulsa Hyundai for your vehicle's service needs. We will soon have a brand new building with a complimentary car wash after every service!

June 02, 2022

Tells you they have payment plans so you agree to service your vehicle there for an ungodly overcharged amount then go to pick it up and they tell you you are not approved for payment plans so you can’t have More

by mollyyarbrough33
Customer Service
Price
Recommend Dealer
No
Employees Worked With
No clue.
Jul 15, 2022 -

Tulsa Hyundai responded

Hi Molly. We appreciate your feedback. These reviews are taken very seriously to ensure that we uphold our high standard of service. At our dealership we strive to make sure every customer leaves happy. I truly am sorry for the experience you had and it’s our hope that you do give us a call at (918) 779-3064 so we can discuss the issue and hopefully resolve it. Thank you.

June 02, 2022

This dealership took care of my problem and handled it well. They kept me well-informed throughout. Thank you More

by RDIBICARRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Tulsa Hyundai responded

Thanks for sharing your experience, RDIBICARRI! Let us know if we have any questions about your service.

May 30, 2022

Macario was brilliant and went over and above in order to help us out with this issue! He is a credit to Hyundai. More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macario, Joe Cyr
May 31, 2022 -

Tulsa Hyundai responded

Hi Marc. We appreciate your wonderful review. Thanks for trusting Tulsa Hyundai with your vehicle needs. Have a wonderful week!

May 26, 2022

Didn't really check anything on the car. Got it back and it still said needs service. Windshield washer fluid was still empty. Cabin air filter was dirty. More

by henrichs.joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arlee Gore
Jun 02, 2022 -

Tulsa Hyundai responded

Thank you for bringing this to our attention, Henrichs.joey. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this further, please contact us at (918) 779-3064.

May 25, 2022

The service tech was fantastic and unexpected on the extent to take care of us. We appreciate Nick taking care of us so quickly and with professionalism. More

by robbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
May 27, 2022 -

Tulsa Hyundai responded

Thank you for trusting us with your vehicle needs. We appreciate your business and look forward to your next visit. Have a great weekend and be safe:)

May 17, 2022

I took my car in to be serviced because the check engine light was on and had a reading code for the crankshaft sensor. Tulsa Hyundai put the crankshaft sensor on and the check engine light was still on. I More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
May 26, 2022 -

Tulsa Hyundai responded

Hello, Anonymous. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (918) 779-3064 and ask to speak with a manager.

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