Tulsa Hyundai - Service Center

I will never deal with or buy another Hyundai again. I will make sure everyone I know is aware of how Hyundai treats its customers!!!!!!! I will make sure everyone I know is aware of how Hyundai treats its customers!!!!!!! More

Discombobulated service You dented my car You didn’t fix my car after keeping it for 6 weeks Can’t say kind words Never allowed to speak with representative by phone fix my car after keeping it for 6 weeks Can’t say kind words Never allowed to speak with representative by phone More

They are professional and very helpful. I am very pleased with my experience with them. I am very pleased with my experience with them. More

I was called in for the Elantra seat belt recall in June. I had my son pick me up. The next day he took me back to pick up my car. I checked out and went home. When I looked at the receipt, it said the recal I had my son pick me up. The next day he took me back to pick up my car. I checked out and went home. When I looked at the receipt, it said the recall had not been fixed because they didn't have the parts! They have my phone number. I was called to tell me about the recall. Please tell me why I wasn't told about this when I left the car, or before I came there?? I went there a week ago. Still no parts. I have a Sonata. It had an airbag recall a couple of years ago. When I got it back, there was a noticeable gash on the steering column. Nobody even mentioned it. No, I would not recommend this dealer! More

a recall ended up costing me $$$ on a 13,000 motor passenger side mirror was replaced without permission with a mirror that had been fire damage!! motor passenger side mirror was replaced without permission with a mirror that had been fire damage!! More

I got this car in April 2022 and this month (August) I started having issues with it going dead. The first time it went dead, I received a jump and went to go get the battery tested and it came back fi started having issues with it going dead. The first time it went dead, I received a jump and went to go get the battery tested and it came back fine which I figured it would since the battery was less than a year old. After it went dead a second time, I had it towed to the dealership. They then proceeded to tell me that the battery needed to be replaced and that it was going to cost me almost $300. They also told me that I could contact the manufacturer or company of the defective battery to get a discount or replacement. After much back and fourth, I decided to purchase a new battery and had it installed and to my surprise the battery that was defective was in fact a Tulsa Hyundai battery. The very next day, my vehicle went dead again. I proceeded to call Tulsa Hyundai (Multiple times) to try to get this resolved but so far no one has tried to resolve my issue. I am not able to afford another tow and I don't have transportation to go up to Tulsa Hyundai to speak with anyone. Brook from Tulsa Hyundai has reached out to me at 5pm on 8/15/22 and left a voicemail (stating that she would try to call again in the morning since she was leaving for the day) but I was working and couldn't answer her call. Overall, that's the extent of effort that was made to help resolve this issue and I have not received another call since then. More

Nice people i have car shield and called back 5 times now with no response i needed to get my car fixed but guess i will have to go elsewhere cz no one will return my call ! Other than that its a nice place with no response i needed to get my car fixed but guess i will have to go elsewhere cz no one will return my call ! Other than that its a nice place ! More

Service manager was good. I should have been given a heads up about construction chaos when I made the appointment and advised how to enter the facility as the main entrance w I should have been given a heads up about construction chaos when I made the appointment and advised how to enter the facility as the main entrance was blocked. The waiting area was extremely cold,..my wife and I ended up waiting outside sitting on the porch. The highlight was the port-a-potties. I would have chosen another dealership for the service call had I known about the conditions. More

Price quoted for work needed was $3500+. Other reputable, large repair shop quoted exact same work for $1600. Local smaller shop quoted $1100. We chose to tow to another shop- why on Eart Other reputable, large repair shop quoted exact same work for $1600. Local smaller shop quoted $1100. We chose to tow to another shop- why on Earth would I pay more than double, even more than triple for the exact same work. In addition to the actual quote I got, internet search and conferring with friends confirmed the other quotes were more normal range. Parts only total about $500, so you were going to charge $3000 for labor. I actually feel scammed by you- the price was so out of line. Also, it took 3 days to get diagnosis & call back. More

Despite the construction they had wonderful customer service and everyone was really helpful the service process service and everyone was really helpful the service process More