1,427 Reviews of Tulsa Hyundai - Service Center
They perform the work expected. However, they have declared some items as normal maintenance that are clearly not normal maintenance and so they excuse themselves from servicing tho However, they have declared some items as normal maintenance that are clearly not normal maintenance and so they excuse themselves from servicing those areas. It cost me more to have my vehicle serviced there (which is supposed to be free) than to have it serviced at a local service station. More
The best in the world I wouldn’t not go to any other dealership straight up solid people dealership straight up solid people More
It took me five phone calls over two days to get a return call. I wanted to confirm my car was delivered via tow truck as it was after hours when it was dropped off. Once someone finally returned my call, call. I wanted to confirm my car was delivered via tow truck as it was after hours when it was dropped off. Once someone finally returned my call, service was performed and I was kept updated. When I picked up my vehicle, I also had to re-install my fuse cover as it was still laying in the floorboard. More
Had my car for a lil over two months. Left have my intake system and computer unbolted. Installed. Mis diagnosed my car twice, cost me over 800 just in parts that were not a issue. I am n Left have my intake system and computer unbolted. Installed. Mis diagnosed my car twice, cost me over 800 just in parts that were not a issue. I am now on motor number 2, and finally things seem to be working like they are to be More
Communication is horrible, the service team is slow to submit information to the consumer. Voicemails need to answered in a more timely manner and everyone needs to be on same page submit information to the consumer. Voicemails need to answered in a more timely manner and everyone needs to be on same page More
They did not look at the problem i brought my car in for. When i asked them to check if, I felt ignored. They said there were too many appointments booked that day but i made mine at open for 8 AM and still When i asked them to check if, I felt ignored. They said there were too many appointments booked that day but i made mine at open for 8 AM and still wasn’t taken care of. Had a horrible time and now have to take off work to come in on a weekday hoping for better service. More
I was satisfied with the overall service center, however, I tried calling the service representative with questions about the bill and understanding what service was performed and she has not called me to da I tried calling the service representative with questions about the bill and understanding what service was performed and she has not called me to date. I will try once more to call and see if she will respond. thank you More
The quality of care has changed within the few years of my purchase. They don't even vacuum out the inside of your vehicle anymore. However it's just overpriced for mediocre care. At this point even with a my purchase. They don't even vacuum out the inside of your vehicle anymore. However it's just overpriced for mediocre care. At this point even with a warranty I'm better off just letting the dealership do the factory recalls while I find actual vehicle maintenance elsewhere. More
Using the app in my car to schedule an appointment is really convenient. It's nice I can drop the car off and get a ride to work. Don't like how they never have time to run it through a car wash. really convenient. It's nice I can drop the car off and get a ride to work. Don't like how they never have time to run it through a car wash. More