Tulsa Hyundai - Service Center

Great and fast service! They always text to notify me when my vehicle is ready. They always text to notify me when my vehicle is ready. More

Their communication skills are terrible. None of the advisors answered their phone and when I texted the person who was over my account it always took him two days to respond. Not to mention None of the advisors answered their phone and when I texted the person who was over my account it always took him two days to respond. Not to mention they charged me to do a diagnostic on my vehicle when I didn't want one because I knew everything that was wrong with my car. I told the dude I needed my starter replaced and still charged for it even though I didn't ask for it. More

Pleasure to work with and helpful. So far I am pleased. I would recommend the to anyone. So far I am pleased. I would recommend the to anyone. More

I was not informed of the status of my vehicle until 4 days after dropping it off. I contacted my supervisor by text & called the service department many times throughout those 4 days, in which they led m days after dropping it off. I contacted my supervisor by text & called the service department many times throughout those 4 days, in which they led me in circles, told me to contact my supervisor. I dropped my vehicle off thinking I would be getting it back that same day, to only be left stranded without a vehicle for days (in which I was heading out of town the next day) & no information being told to me. Communication to your customers needs major improvement & perhaps offering loaner vehicles when somebody’s vehicle is held up for days would be nice too. More

Made me wait for 3 hrs "To "duplicate the issue"" report said they drop 20 miles to test it but my car only had 3 miles. I also asked them to check my air and put another cap in my tire they did not do said they drop 20 miles to test it but my car only had 3 miles. I also asked them to check my air and put another cap in my tire they did not do that. More

Absolutely a joke, worst place I have ever been to in my entire life, will never go again and will travel word of mouth of how bad it is entire life, will never go again and will travel word of mouth of how bad it is More

Terrible service and will not be using them again. The manager put me off two months and they never provided a rental. I won’t be purchasing another Hyundai ever again. The manager put me off two months and they never provided a rental. I won’t be purchasing another Hyundai ever again. More

Understaffed, lack of communication, no courtesy vehicles, staff needs better working conditions. When you call the operator just transfers you to a ringing phone that never gets picked up. vehicles, staff needs better working conditions. When you call the operator just transfers you to a ringing phone that never gets picked up. More

Appt for 1130. Was told it would be about 2 hours. Asked for shuttle home. Two hours later no shuttle, car not ready. They Uber-ed me home. I called the three hours Was told it would be about 2 hours. Asked for shuttle home. Two hours later no shuttle, car not ready. They Uber-ed me home. I called the three hours later about my car, and they told me "it's just now finished." How convenient. Five hours! When I brought the car in, I told the girl my tire had a slow leak, please check it out. She said, "Well check to see if there's a nail or something. ". When I picked it up, I asked about the tire. The guy told me "Oh they checked everything." Left over holidays for Colorado. Had to fill tire twice. When I got back, I took car to Discount Tire, and guess what. There was a nail in the tire. They fixed it for free. I also found out that they do tire rotation and balancing for free. I paid you for that service. Not at all happy about that experience. Terrible. More

I come here for all my car care needs , always friendly & always service my car with care . always service my car with care . More