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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,427 Reviews

1,427 Reviews of Tulsa Hyundai - Service Center

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February 02, 2023

The dealership has been undergoing a remodel for what seems like a very long time with minimal progress. The actual customer service is good, but the waiting area in a trailer with no available restrooms More

by SSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tulsa Hyundai responded

Thank you for taking a moment to share your experience, SSH. We appreciate your patience through our remodel and look forward to your next visit.

February 01, 2023

Courteous, respectful of my time, thoroughly check my car and give itemized recommendations and love the car wash ! More

by martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Feb 03, 2023 -

Tulsa Hyundai responded

Thank you for your wonderful review, Martha! We appreciate your business and look forward to your next visit.

January 31, 2023

My service was really fast, and all the workers were very friendly and helpful. Answered my questions promptly. More

by Jennwalls1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tulsa Hyundai responded

Thank you, Jenn! Let us know if we can be of further assistance.

January 30, 2023

I understand the dealership making improvements and all the construction, but cramming 15-20 people in a small building is just not fair. It’s not comfortable at all. Especially for the people that have to More

by LufecrepM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Allen, Macario Jaimes
Jan 30, 2023 -

Tulsa Hyundai responded

We appreciate your feedback and apologize for the inconvenience. Thank you for your patience during our remodel, we cant wait for you all to see the completed waiting area and showroom.

January 27, 2023

Customer service is poor, inconvenient, uncomfortable, takes a lot of time and is expensive. The dealership is ugly in appearance. More

by Charrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Houchin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Charrison responded

Customer service is poor, inconvenient, and uncomfortable and has been for some time.

January 26, 2023

It's a great place to not only get your car serviced but the people are great also very welcoming. More

by rj_schlachter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlee Gore, Macario Jaimes
Jan 27, 2023 -

Tulsa Hyundai responded

RJ, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

January 22, 2023

I give this review 5 stars only because of Arlee. She's a fantastic service agent. I've had great luck with her after swearing I'd never go back. More

by kjtandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Jan 24, 2023 -

Tulsa Hyundai responded

Thank you for giving us another opportunity to serve you, KJ. We appreciate your business and look forward to your next visit!

January 20, 2023

The waiting area us small and UNCOMFORTABLE! The receptionist is pleasant and service staff is great More

by tpittmanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macario Jaimes
Jan 20, 2023 -

Tulsa Hyundai responded

We appreciate your feedback, Tpittmanster! Thank you for visiting Tulsa Hyundai. We hope to see you again soon!

January 19, 2023

Great experience as it always is. Excellent customer service. Work completed in a timely manner. Thank you! More

by JWILLIAMS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
Jan 20, 2023 -

Tulsa Hyundai responded

We appreciate your business, JWilliams85. Let us know if we can be of further assistance.

January 17, 2023

I brought my vehicle in for warranty repairs. Macario was very professional and did a great job with my service. Thank you very much! More

by JWILLIAMS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlee Gore, Macario Jaimes
Jan 18, 2023 -

Tulsa Hyundai responded

Thank you for your 5-star review of Tulsa Hyundai! We enjoy hearing how team members like Macario uphold our high standard of customer service. We hope to see you again soon!

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