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This rating includes all service center reviews, with more weight given to recent reviews.
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1,426 Reviews of Tulsa Hyundai - Service Center
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May 07, 2023
Minimal communication and the communication provided was not accurate. I was told the issue was corrected, however it was not. A recall was addressed but after 7 hours, the issue I brought it in for was not not accurate. I was told the issue was corrected, however it was not. A recall was addressed but after 7 hours, the issue I brought it in for was not. More
by LAUREN.HOLMES0
Verified CustomerEmployees Worked With
Nate
May 06, 2023
They had my vehical for 10 months. No one would return a phone call. Brooke the service manager is extremely rude. I have had my car back two weeks and am still having issues. I would No one would return a phone call. Brooke the service manager is extremely rude. I have had my car back two weeks and am still having issues. I would never go back to this dealership More
by mtnjunke
Employees Worked With
Other Employees :
Joe was a service tech that went to sales. Lied about a number of things. And was very hard to get a hold of. And brooke I would give 0 stars if it was a option. I have been in contact with corporate and will take up my issues with them, Brooke Barnes
April 28, 2023
Terrible customer service! !! They take FOREVER to do anything and have to be babysat through every action. !! They take FOREVER to do anything and have to be babysat through every action. More
by soccurgurl903
Employees Worked With
Other Employees :
George Allen, Ryan Cochran, Brooke Barnes, Macario Jaimes
April 25, 2023
Arlee was nice. The service was awful. The time to replace my engine took 4 months. Entirely too long to wait for parts. Had to call national hyundai office in Nashv The service was awful. The time to replace my engine took 4 months. Entirely too long to wait for parts. Had to call national hyundai office in Nashville to fix the issue. Won’t be coming back. More
by amadlong
Employees Worked With
Arlee Gore
April 23, 2023
Terrible communication from the service center and lack of response when you call. My car was in the service center for over a month and I was ignored most of the time when I called for updates and never r of response when you call. My car was in the service center for over a month and I was ignored most of the time when I called for updates and never received callbacks. Was told Warranty would cover the issue then when they kept the car for days, was finally told warranty wouldn’t cover it because of wire damage. I was previously told there was no wire damage. Damage would have happened in their care, but I still had to pay out of pocket. I will be going somewhere else in the future for any car needs. More
by fry.cherie
Employees Worked With
April 22, 2023
Fast service professional,courteous,and knowledgable staff.Great experience from begining to end 10/10 staff.Great experience from begining to end 10/10 More
by taylor_evans82
Employees Worked With
April 21, 2023
Terrible place with zero accountability or responsibility to your vehicle. They lose parts off your car while working on them and then have the audacity to lie to your face regarding the missing parts to your vehicle. They lose parts off your car while working on them and then have the audacity to lie to your face regarding the missing parts More
by tia.e.juby
Employees Worked With
Other Employees :
Arlee Gore, Macario Jaimes
