Back

Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

Sort by
May 25, 2023

I enjoyed good customer service with prompt response and good flow of communication with the service person. Other personnel went out of their way to assist me in exiting my vehicle in the midst of all the More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
May 25, 2023 -

Tulsa Hyundai responded

We appreciate your kind words about our team and our customer service, Pam! Thank you for visiting Tulsa Hyundai. We look foward to your next visit.

May 22, 2023

Three months my car was in the shop and they refused to do any service until corporate ended getting involved. My car was broken into and got damaged while in their property. The managers are super unprofe More

by Joeq1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brook
May 30, 2023 -

Tulsa Hyundai responded

Hi Joeq1615. It is disheartening to hear about the level of service you received. We hold our staff to high standards of conduct and customer service, and we apologize for any unprofessional behavior or disrespectful attitude you encountered. Brooke is no longer with our organization and new management has provided additional training to ensure that all our team members exhibit the utmost professionalism and respect towards our customers. We would love the opportunity to speak with you and earn your business loyalty. If you would like to discuss this matter further, please give us a call at (918) 995-2725. Thank you.

May 22, 2023

Good service. Cooper was very nice and explained work to be done. Only thing, waiting room needs to be kept clean. More

by Jameytreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Tulsa Hyundai responded

Thank you for visiting Tulsa Hyundai, Jamey. We appreciate your feedback and patience during our remodel. Let us know if we can be of further assistance.

May 19, 2023

Done Done Done ⌛️ Done Almost done Almost done Done ⌛️ Done ⌛️ Done ⌛️ More

by crp6060@msn.com
Recommend Dealer
No
Employees Worked With
Cooper Houchin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper Houchin
May 25, 2023 -

Tulsa Hyundai responded

Thank you for your feedback.

May 19, 2023

I was able to get my car in right away. Everyone was kind and answered all my questions, and I was in and out in a timely manner. Thank you. More

by RUCKERJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
May 22, 2023 -

Tulsa Hyundai responded

We appreciate your business, Ruckerjo. Let us know if we can be of further assistance.

May 19, 2023

They had no problem selling me the car. However they only had 1 key fix and said they would send the other. I still haven’t received it. More

by kaylegaviola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Allen, Arlee Gore, Ryan Cochran, Macario Jaimes
May 25, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience, Kayle. We apologize for the lack of follow up regarding this matter, please give us a call at (918) 779-3064 to discuss further.

May 17, 2023

She was very attentive and kept me apprised of the progress. Great attitude in difficult construction conditions. More

by kat.romenesko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Tulsa Hyundai responded

Thank you for taking a moment to share your experience, Kat. We are pleased to hear that Megan exceeded you expectations. We look forward to your next visit!

May 16, 2023

Mac took great care of me. He explained everything that was going to happen and kept me informed. Work was done as he told me. Great experience! More

by HART.STUART23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
May 19, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience with Mac and our Tulsa Hyundai service team. We appreciate your business and look forward to your next visit.

May 16, 2023

Pretty long wait but great customer service Great with keeping the customers updated during the service More

by rodlojr@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes, Macario Jaimes
May 19, 2023 -

Tulsa Hyundai responded

Thank you for visiting Tulsa Hyundai, Rod. We apologize for the longer than usual wait times and appreciate your patience. If we can be of further assistance, please let us know.

May 12, 2023

The only negative was the construction everywhere. But the actual experience with staff couldn’t have been better! More

by BRITTANY_WILSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Tulsa Hyundai responded

Thank you for your patience with our remodel, Brittany_ Wilson2020. We cant wait for you all to see our new facility once it is complete. We appreciate your business and look forward to your next visit. Let us know if we can be of further assistance.

...
25
...