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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews
Call Service Center (918) 558-1916

1,426 Reviews of Tulsa Hyundai - Service Center

Sort by
June 13, 2023

Construction is unnecessary in this lvl of heat. Construction needs to go faster. My advisor is awesome More

by darkcash69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Tulsa Hyundai responded

Thank you for taking a moment to share your experience. We understand your frustration with the construction and also cant wait until Fall when it is expected to be complete. We appreciate your business and cant wait for you to see the new service area!

June 09, 2023

They couldn’t fix my flat tire , put it back on. Nor my recall. Horrid. More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macario Jaimes
Report | Print
Jun 12, 2023 -

Tulsa Hyundai responded

Hello, Robin. We are very sorry to hear that you had such a bad experience with us. Your type of experience is not typical at our dealership. If there is anything we can do to make it right, please give us a call at (918) 995-2725.

June 08, 2023

Dealership is just ok. Currently under construction. Hard to get in and out of the service area. More

by yyz.2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macario Jaimes
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Jun 09, 2023 -

Tulsa Hyundai responded

We appreciate your patience during our remodel, yyz.2112. Thank you for trusting our team with your vehicle needs.

June 08, 2023

under the circumstances of the construction of the building getting a face lift staff gave great service ❤️ More

by Markia.mcdade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlee Gore, Macario Jaimes
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Jun 12, 2023 -

Tulsa Hyundai responded

Thank you for your patience during our remodel, Markia. We appreciate your business and cant wait for you to see our new state of the art facility!

June 08, 2023

Nice employees and our first Hyundai vehicle and we love it. Can get in for service quickly. More

by Deblong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
Report | Print
Jun 12, 2023 -

Tulsa Hyundai responded

Congratulations on your new Hyundai, Deb! Thank you for trusting our team with your vehicle needs and welcome to the Tulsa Hyundai family!

June 07, 2023

Very difficult check in process. Construction made everything a complete headache. Didn't even have the reservation we had previously made upon arrival and a lot of thought and plann More

by DAVID.G.PAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who we spoke with about 5 different people
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Jun 12, 2023 -

Tulsa Hyundai responded

Hi David. We understand your frustration and appreciate your patience as we build our new state of the art facilities for your comfort and convenience. Your business is greatly appreciated and we look forward to seeing you at our new facility soon.

June 02, 2023

The service was good and accurate. They explained the needed maintenance, answering my questions. The construction is disrupting the process, but they are doing the best they can. Fall More

by chadmander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Tulsa Hyundai responded

We appreciate your patience during our remodel, Chadmander! Thank you for trusting Tulsa Hyundai with your vehicle needs, we look forward to your next visit and cant wait for you to see our new facility in the Fall. Have a great weekend!

June 01, 2023

Everyone is always super nice but they are clearly understaffed. I never get a quick response when I text my assigned service liaison and when I call them it also takes them awhile to take me off hold More

by stephaniehartnedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathanial
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Jun 05, 2023 -

Tulsa Hyundai responded

Hi Stephanie. We are disappointed to read this review and appreciate you leaving us your feedback. We are deeply apologetic that for the inconsistent communication with our team. We recently had some management changes and we know this will alleviate the concerns you mentioned. We appreciate your business and look forward to improving for your next visit. Thank you.

May 25, 2023

Cooper was able to help me with our car he is a asset to Hyundai More

by slmlwm_328
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Tulsa Hyundai responded

We are pleased to hear Cooper made your purchase experience great. Thank you for trusting Tulsa Hyundai with your vehicle needs.

May 25, 2023

The management of Tulsa Hyundai proved to me that they are committed to a great ownership experience. More

by Johnbil532
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Troup - 5 Stars, Arlee Gore
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May 25, 2023 -

Tulsa Hyundai responded

Thank you for the kind review, Johnbil532! We work very hard at Tulsa Hyundai to ensure a positive experience for our customers. We are pleased you had a five-star experience, and we look forward to working with you again in the future!

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