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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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July 25, 2023

The place is a mess with all the construction. It was OK, but I wouldn't go back until they're through with the facility. More

by shelly.owen
Recommend Dealer
No
Employees Worked With
I have no idea the people's names. I came in for a recall.
Jul 28, 2023 -

Tulsa Hyundai responded

Hi Shelly, thank you for taking a moment to share your feedback. We understand your frustration with our construction and apologize for the inconvenience. We appreciate your patience and look forward to you seeing our new state-of-the-art facility once it's completed in the Fall. If we can be of further assistance, please let us know.

July 20, 2023

After not having the best experience at another dealership I was pleasantly surprised at how accommodating this team was! They went out of the way to help find the car I wanted and get it here for More

by DANIEL.COOK1307
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (Jimmy)
Jul 21, 2023 -

Tulsa Hyundai responded

Daniel, we are pleased to hear that the construction did not deter you from stopping in for the best customer service in Tulsa. We hope you love your new ride and look forward to working with you in the future. Welcome to our Tulsa Hyundai family!

July 13, 2023

Poor dealership. Had two cars scheduled to come in. Waited a week for appointment and only had one part for one car and out of stock for the other car. Still waiting More

by MANSFIELDWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
Jul 13, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience, Masfieldwalt. Unfortunately, the parts shortage has caused a major delay in the receipt of parts. We apologize for the inconvenience and will let you know when the part arrives. Thank you.

July 13, 2023

Jimmy was great to work with, did his best to give us our dream car More

by STEPHANIE_WESTHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 13, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience, Stephanie! We are pleased to hear that Jimmy was able to get you in your dream car. We appreciate your business and look forward to serving you in the future.

July 13, 2023

They got me right in and done quick during my lunch break.. the staff was very friendly More

by a1ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike?
Jul 13, 2023 -

Tulsa Hyundai responded

Thank you for trusting our team with your vehicle needs, A1ham. We appreciate your business and look forward to your next visit. Have a great day!

July 08, 2023

Service was courteous & fast got me in & out same day. Place was under construction but didn’t slow them down from getting it done!! More

by Mel GBell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience, Mel! We are pleased to hear that our team prioritized your time and got you in and out quickly. If we can be of further assistance, please let us know.

July 06, 2023

This visit I received the best help ever! I was able to talk to a manager about my issue and Arlee listened to my issues and wasn’t afraid to ask me to clarify what I needed! More

by boldness2speak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Jul 06, 2023 -

Tulsa Hyundai responded

That's awesome, boldness2speak. We are pleased to hear that Arlee listened to your concerns and was able to help you with your needs. We hope that the issue doesn't arise again but if it does, we look forward to providing you with positive experience. Have a great day!

July 04, 2023

I recieved a new CD CARD in the mail which the dealer installed. I have had nothing but trouble since. First my GPS did not work which meant another trip to the service dept. Now my 'AV' is off and the More

by WTBT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyell Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback, WTBT1954. We hate to hear you are having trouble with the updates on your GPS and AV. Please give us a call at (918) 995-2725, so we can get you to take a look at it at your convenience.

July 04, 2023

Service was horrible. Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back. More

by DKOTABLU
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GARY RUTH
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure
Jul 13, 2023 -

Tulsa Hyundai responded

We appreciate the feedback we have received from your recent service visit. First, let me apologize for the poor communication that the team provided to you. We strive to make our customers a priority and we missed the mark with your experience. I would really like to speak with you to make sure we addressed all of your vehicle concerns. Please feel free to call me directly at (918)995-2725 at your earliest convenience. Thank you, Frank Seitz

July 04, 2023

As always I was taken very good care of but can’t wait for the dealership to be completed. The waiting area and bathroom situation is not ideal. More

by michael_d_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri and Nate, Arlee Gore
Jul 06, 2023 -

Tulsa Hyundai responded

Thank you for being loyal Tulsa Hyundai customer, Michael! We also cant wait for the construction to be complete so you can see our new state of the art facility in the Fall! We appreciate your patience and look forward to your next visit.

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