Tulsa Hyundai - Service Center

Bad Oil Change Our student daughter brought her 2014 Hyundai Accent in for it's regularly scheduled oil change. We always purchase the "Royal Treatment" package of Our student daughter brought her 2014 Hyundai Accent in for it's regularly scheduled oil change. We always purchase the "Royal Treatment" package of 6 pre-paid oil changes. That evening, she telephoned on her way home from the gym reporting smoke coming from under the hood. Upon inspection, we found the oil reservoir cap sitting near the radiator; apparently the service technician failed to return it following the top-off. The source of the smoke was of course oil spatter on the engine. What a mess! Could have been worse. My daughter reported it to Paul whom she said was friendly. But when she returned she said the mechanic was kind of "snippy". I'm not sure what that means exactly. Draw your own conclusions. More

Helpful & Friendly I've taken my car here since I bought it. It's always been a good experience. Paul is definitely on the ball & it's a comfortable place to wait. I've taken my car here since I bought it. It's always been a good experience. Paul is definitely on the ball & it's a comfortable place to wait. More

Always Helpful Its a really good service center, and they really know what they're doing and how to help me. I usually try to get Scott to be the one to help me. I'v Its a really good service center, and they really know what they're doing and how to help me. I usually try to get Scott to be the one to help me. I've gone a few times for my regular checkups and they're usually able to get me in and out in a timely manner, even on a Saturday. More

Awesome Was great fast and customer service was fantastic specially from parts advisor Jade Jordan. From his efforts alone I will be coming back, he deserves Was great fast and customer service was fantastic specially from parts advisor Jade Jordan. From his efforts alone I will be coming back, he deserves a raise. More

Worst Experience In A Dealership Service Department Took my car in on June 15th. Unable to fix immediately...so gave me a loner. Cool. Time goes by with little or no communication...July 4th rolls aroun Took my car in on June 15th. Unable to fix immediately...so gave me a loner. Cool. Time goes by with little or no communication...July 4th rolls around pulled over for a tag that expired in May. (Given A Warning) Repeated calls to Dealership with promise of call back that never came. July 31st pulled over for expired tag. (Given A Warning) Called dealership. Promises made and not kept. Received text that repair was complete on August 2nd! Go to pick up on Aug 3rd...no ownership of mismanagement. Paid full price...$600+ When given my keys to walk to...car blocked in. Battery is dead. They jump the battery and offer to send me on my way with 2 young children in triple digit heat with index. No offer to check the battery. Not willing to chance a 47 mile drive in the heat with my kids...I had to request they check it. He returned and asked me if my battery was under warranty from Walmart or if I had the receipt. Not being at Walmart.....I asked how much to replace it. He offered to charge half with no labor at $67. I took it. I love my 2006 Hyundai Tuscon and was thrilled to have her back. I vow to never take my car back to that dealership again! Unless what they said they fixed....isn't. And it won't be pleasant. Horribly Disappointed in this Hyundai Dealership. Loved EVERYTHING about Hyundai till this. June 15th to August 3rd To change the catalytic converter. A few months prior (if that) a charge of $1500+ for O2 Sensors. More

Quick service & friendly maintenance staff This was my first visit to Tulsa Hyundai. My husband took my car in the first time. Scott led me to a very comfortable room with theatre style seating This was my first visit to Tulsa Hyundai. My husband took my car in the first time. Scott led me to a very comfortable room with theatre style seating while he worked on my car. He finished much quicker than Edmond Hyundai. He also washed my car because I’d told him we’d been camping for a week. Scott gave me great service and was extremely friendly. He made a typically unpleasant appointment very tolerable. More

Always go Above and Beyond Service department at Tulsa Hyundai in one word Excellent! Would not go anywhere else Paul Hatton knows how to give great Customer Service! Thanks Ag Service department at Tulsa Hyundai in one word Excellent! Would not go anywhere else Paul Hatton knows how to give great Customer Service! Thanks Again ! More

Great service, friendly personnel, timely. I’ve been using Tulsa Hyundai service for 2 years now & absolutely love it. It does not matter which service advisor helps me they are all great guys I’ve been using Tulsa Hyundai service for 2 years now & absolutely love it. It does not matter which service advisor helps me they are all great guys who are super friendly & helpful. Lots of times they will throw in a coupon to the service fees just because they have it & my car always comes out of the bay vacuumed & squeaky clean! More

Service writer Michael was awesome! Best I’ve come Across Michael took care of my issues, had oil changed and apparently last dealership stripped out oil pan and the oil leaked out , he never hesitated to tak Michael took care of my issues, had oil changed and apparently last dealership stripped out oil pan and the oil leaked out , he never hesitated to take care of the issue even though it was the last dealerships fault. He was awesome !!! I will return More